Fortunate Mokoena

Experience

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  Department of Social Development

  Mar 2009 - Sept 2013

  Social Worker

  Engaged in statutory work and poverty alleviation projects, including initiatives related to HIV and AIDS, as well as crime prevention and support. Delivered professional counselling services to individuals, couples, groups, and families.Generated meticulous reports.Assumed a supervisory role, guiding junior Social Workers and Social Auxiliary Workers.Orchestrated project management activities, diligently monitoring funding for a spectrum of programs.Spearheaded awareness campaigns integral to community development, with a specific emphasis on youth programs and the broader community.Conducted regular Monthly and Quarterly reviews, meticulously assessing and enhancing program efficacy.Collaborated extensively with NGOs, CBOs, and NPOs to foster strong partnerships and collectively achieve shared objectives. Show less

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  Mothers 2 Mothers

  Oct 2013 - Mar 2014

  District Manager (PMTCT / Mentor Mother Programme)

  Core Overview:Spearheaded the execution of a comprehensive site-level program, overseeing all aspects to ensure seamless and effective service delivery to clients.Established clear directives and protocols to streamline operations, promoting efficiency and effectiveness.Played a pivotal role in ensuring the smooth integration of services within the Prevention of Mother-to-Child Transmission (PMTCT) and Maternal, Newborn, and Child Health (MNCH) programs at the facility level.Key Roles & Accountabilities:Worked collaboratively with relevant stakeholders to bridge gaps and enhance cooperation between health programs.Formulated comprehensive work plans for model sites, outlining key objectives and timelines.Executed plans with precision and monitored progress, making adjustments as necessary to ensure alignment with organisational goals.Established and managed site budgets, meticulously overseeing financial allocations and expenditures.Conducted thorough reconciliations of site expenditures and budgets, ensuring financial integrity and accountability.Provided effective leadership by overseeing Site Coordinators, managing their work schedules, and ensuring optimal staffing levels.Offered mentorship to Site Coordinators, providing hands-on, supportive supervision to enhance their leadership and operational capabilities.Gathered and analysed monthly service statistics to assess site performance.Prepared detailed site and district service reports, highlighting key quality metrics and identifying areas for improvement.Worked closely with Trainers and the Monitoring and Evaluation Coordinator to conduct thorough assessments of site performance, collaboratively implementing interventions to enhance overall site effectiveness.Actively participated in District coordinating forums, representing the organisation and contributing to strategic discussions.[Kindly be advised, further details available upon request (Comprehensive CV)] Show less

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  Right to Care

  Apr 2014 - Nov 2017

  Skills Trainer & Mentor (Supervisor)

  Core Overview:Conducted comprehensive induction and mentoring sessions for new skills trainers, facilitating effective skills and knowledge transfer.Orchestrated group and individual supervision and mentoring sessions for counsellors, healthcare professionals, and administrative/support staff.Key Roles & Accountabilities:Developed and implemented customised training programs tailored to individual and team needs.Collaborated with counsellors, doctors, and clinicians, offering valuable assistance in managing intricate client cases and contributing to client counselling as needed.Provided one-on-one mentorship to employees, offering guidance and support for professional development.Assessed employee performance and identified areas for improvement, creating targeted training plans.Provided timely intervention for employees dealing with personal and work-related challenges, supporting well-being and job effectiveness through EAPs.Led team debriefings to enhance communication and boost overall performance.Offered remote mentoring services via phone and email to foster professional growth.Monitored and evaluated the effectiveness of training programs through feedback mechanisms and performance metrics.Fostered a positive and inclusive learning environment, promoting teamwork and collaboration.Maintained accurate records of training sessions, participant progress, and program effectiveness.Adapted training methodologies to accommodate diverse learning styles and preferences.Conducted regular assessments to measure the impact of training on individual and team performance. Show less

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  Benoni Child Welfare

  Apr 2014 - Nov 2014

  Social Work Manager

  Core Overview:Headed the implementation of the strategic developmental social work business plan.Managed and supervised a team of social workers, providing guidance, support, and ongoing professional development opportunities to deliver on business objectives.Enhanced public awareness of developmental social work services and fostered community involvement.Key Roles & Accountabilities:Developed and implemented comprehensive social work programs and services to address the needs of diverse client populations.Conducted regular assessments of client needs and collaborated with staff to develop and revise individualised service plans.Coordinated with external agencies, community resources, and stakeholders to enhance and expand the range of services offered.Played a key role in shaping legislation and policies, facilitating the formulation of guidelines and manuals to support social work practices whilst maintaining high standards of ethical and professional conduct.Formulated, conveyed, strategised, and supervised the execution of best practice standards.Collaborated with fundraising and development teams to secure resources for program sustainability and growth.Implemented strategic budget control methods and innovative fundraising initiatives, collaborating closely with the finance and HR manager to ensure both financial sustainability and accountability.Maintained an efficient administration system for both social work and project activities.Forged and nurtured connections at provincial and local levels with government departments, Child Welfare South Africa, and academic institutions.Monitored and evaluated program outcomes, identified areas for improvement, and implemented strategic changes as necessary.Facilitated team meetings, case conferences, and training sessions to enhance staff collaboration and skill development.[Kindly be advised, further details available upon request (Comprehensive CV)] Show less

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  Sappi

  Jul 2017 - Oct 2019

  Employee Well-Being Professional

  Core Overview:Oversaw the implementation and administration of internal employee well-being services and programs, strategically fostering a culture of health and productivity. Planned and executed comprehensive wellness awareness initiatives focused on promoting health and well-being through various channels.Headed the development and implementation of employee well-being policies and procedures, ensuring compliance with legal requirements in addition to advising line management on related issues.Key Roles & Accountabilities:Administered brief interventions for employees experiencing challenges affecting their well-being and job performance within the EAP. Facilitated the induction and mentoring of recruits into the EAP program while maintaining up-to-date knowledge of developments.Orchestrated and led inclusive training sessions for both group and individual peer educators.Developed and implemented targeted programs aimed at enhancing the skills and knowledge of participants.Offered personalised counselling to employees, addressing issues regarding both job-related performance and personal well-being.Organised informative workshops, engaging seminars, and interactive events to educate and empower individuals to make informed choices for their well-being.Facilitated comprehensive debriefing sessions, providing a supportive environment to openly discuss and reflect on overall well-being, addressing professional and personal aspects. Implemented measures to guarantee the precise and prompt documentation of employee well-being concerns, while concurrently managing and optimising the operational budget for enhanced efficiency. Nurtured and developed positive and collaborative partnerships with key stakeholders.Implemented a supportive approach to foster a positive work environment and enhance individual and collective productivity.[Kindly be advised, further details available upon request (Comprehensive CV)] Show less

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  High Heelers

  Nov 2019 - now

  Director & Founder | Social Worker in Private Practice

  Core Overview:Established and currently manages all business operations, ensuring efficient and effective implementation of policies and procedures.Delivers robust employee health/wellness, occupational health/safety, and skills development and coaching services. Manages corporate social responsibility initiatives and facilitates social engagement and stakeholder interaction for varied clients. Partners with diverse wellness entities to offer tailored psycho-social intervention services for their clientele.Offers on-site therapeutic and counselling services to self-referred individuals, encompassing adolescents, adults, and seniors.Administers various therapeutic interventions, including individual, family, couples, and group therapy in addition to crisis interventions and bereavement counselling.Key Roles & Accountabilities:Conducts comprehensive assessments of clients to determine their individual needs, strengths, and challenges.Develops and implements personalised care plans, collaborating with clients to set realistic goals and objectives.Provides individual and group counselling to address a variety of psychosocial issues, including mental health, substance abuse, and family dynamics.Facilitates support groups to enhance clients' social and emotional well-being, fostering a sense of community and mutual support.Directs and motivates a cross-functional team, fostering a collaborative and innovative work environment.Ensures compliance with industry regulations, legal requirements, and ethical standards.Establishes and maintains strong relationships with key stakeholders, clients, and partners to drive business growth and enhance the company's reputation.Maintains accurate and up-to-date case records, ensuring compliance with legal and ethical standards of confidentiality. Show less