Jeffrey Piccolo

Experience

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  Small Business Development Center

  Jun 2013 - Aug 2013

  Business Development Intern | Budgeting, Business Planning

  Supported clients in establishing their business plan by pinpointing flaws and proposing concepts. Identified regional competitors and performed research on factors such as demographics to project clients’ sales.

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  ServiceMaster Clean

  Sept 2013 - Nov 2017

  Cleaning Specialist | Sanitation, Organization Skills, Compliance

  I resolved any concerns or requests promptly and effectively to ensure apositive experience for all stakeholders. I liaised with other custodialstaff and facility management teams to achieve common goals.• Implemented exemplary service to Wells Fargo and PNC banks, consistentlyearning frequent compliments for outstanding work.

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  CBN Fastening Solutions (Circle Bolt & Nut Co., Inc.)

  Nov 2017 - Jul 2018

  Shipping and Receiving Clerk | Inventory Control, Data Entry

  Intercepted incoming freight/ground packages and created labels for package identification. Accurately recorded purchase orders into the database for receivable verification. Improved productivity by applying 5S principles within the department.

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  Les Trois Petits Cochons

  Oct 2018 - Apr 2020

  Supply Chain Coordinator | Team Building, Operations Management, Warehouse Management System

  I exercised leadership expertise to supervise team members and ensure the execution of tasks. I regularly met with team members to discuss objectives and provide guidance. I also reviewed internal sheets for multiple departments to sustain adherence to applicable procedures.• Ensured optimal accuracy by evaluating work order schedules and specific work documents.• Surpassed KPI goals of labor-to-cost ratio and coordinated planning at KPI meetings.• Played an instrumental role in the company's transition into a WMS(warehouse management system). Show less

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  ActionLink

  Aug 2020 - Jun 2021

  Overnight Merchandising Reset Lead | Safety Regulations, Retail, Data Entry, Merchandising

  I ensured alignment with all safety standards and protocols, demonstrating organization skills and foresight. I also leveraged organization skills to detail to build and install new display sets, following set instructions and planogram schematics. I enhanced productivity by moving large items such as construction materials, carpet rolls, appliances, and plumbing.• Exhibited team coaching to marshal appropriate resources by rearranging metal shelving and assembling new gondolas and fixtures.• Maximized efficiency by rotating and restocking merchandise and other items to maintain optimal inventory levels.• Leveraged experience and skill to manage reports and photo submissions using a web-based report system.• 90% early contract completion rate. Show less

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  Domino's

  Jun 2021 - now

  I administer day-to-day operations of the Domino's store, ensuring the smooth functioning of all departments, including kitchen, delivery, and customer service. I plan budgets and expenses to optimize profitability while maintaining quality standards. I maintain high standards of cleanliness, food quality, and service efficiency to meet and exceed customer expectations. I supervise inventory levels, order supplies, and manage stock rotation to minimize waste and ensure product availability.• Increased store revenue within the first year of assuming the role of General Manager by 85%.• Implemented cost-saving measures that resulted in a reduction in operational expenses while maintaining service quality.• Achieved customer satisfaction rating by implementing improved service standards and staff training initiatives.• Developed and implemented strategies for New Business Development, driving revenue growth through identifying opportunities in untapped markets, fostering strategic partnerships, and creating targeted marketing campaigns to increase brand presence. Show less As a Manager In Training, I developed essential Sales Management skills, including leading high-performing customer service representatives, forecasting and analyzing sales data, and creating innovative strategies to optimize sales performance.• Developed comprehensive Restaurant Management skills, overseeing day-to-day operations, optimizing staff productivity, maintaining high standards of food quality and customer service, and fostering a positive and efficient workplace environment.• Developed hands-on experience in budgeting processes, including adequate financial management, contributing to developing and monitoring monthly budgets to support business objectives.•Cultivated strong Operations Management skills by overseeing store operations, implementing processes to improve efficiency, optimizing workflows, and ensuring compliance with company policies and industry regulations. Show less

  • Restaurant General Manager | Inventory Management, Delegation, Operations, Communication

    Nov 2021 - now

  • Manager In Training | Problem Solving, Time Management, Customer Retention

    Jun 2021 - Nov 2021