Neeraj Vishwakarma

Experience

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  CSC Center Mp Online

  Aug 2017 - Feb 2020

  Computer Operator
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  Bajaj Auto Ltd

  Jul 2021 - Dec 2021

  Sales And Marketing Specialist
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  Coincent.ai

  Aug 2022 - Dec 2022

  Data Science Intern

  We learned about the fundamentals of data science with Python.Collect data, analyse, and transform data for business intelligence (BI) and understand big data and data visualisation. Create a chatbot with the help of dialog flow google cloud through this program.

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  Teleperformance

  Feb 2023 - Jul 2023

  Technical Support Specialist

  Learning Opportunities:Working as a Customer Support Executive provides valuable learning experiences and skills development, including:Communication Skills: Interaction with diverse customers hones communication abilities, including effective explanation, active listening, and clarity in conveying information.Problem-Solving: Regularly addressing customer issues enhances analytical and problem-solving skills as you find solutions quickly.Empathy and Patience: Dealing with frustrated customers develops empathy, patience, and emotional intelligence.Product Knowledge: Gaining in-depth knowledge about the products or services offered, enhancing your expertise in the field.Technical Proficiency: Familiarity with troubleshooting tools and software develops technical skills.Team Collaboration: Coordinating with different departments cultivates teamwork and collaboration.Conflict Resolution: Handling complaints improves conflict resolution skills.Time Management: Managing multiple customer inquiries helps refine time management abilities.Customer-Centric Thinking: Understanding customer needs fosters customer-centric thinking and service orientation.Adaptability: Dealing with various customer scenarios improves adaptability to different situations. Show less

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  WNS

  Dec 2023 - now

  Associate