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Mostafa Elsays

Mostafa Elsays

Sales Executive

Followers of Mostafa Elsays5000 followers
location of Mostafa ElsaysEgypt

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  • Timeline

  • About me

    SAP SD/CX Delivery Manager at Global Experts for Business services

  • Education

    • Information Technology Institute (ITI)

      2013 - 2014
      Diploma Enterprise Resource planning - SAP Functional track

      The Information Technology Institute (ITI) is a leading national institute established in 1993 by the Information and Decision Support Centre (IDSC) the Egyptian Cabinet. In 2005 ITI's affiliation moved to the Ministry of Communications and Information Technology (MCIT).ITI partners with reputed Universities across the world, including the University of Nottingham, UK. Oregon Health and Science University (OHSU), USA. Lund University, Sweden. University of Paderborn, Germany.

    • Elkhdwaya

      2006 - 2008
      High school

    • Cairo University

      2008 - 2011
      Bachelor commerce good

  • Experience

    • (BCS) BYTE Computer Systems

      Jul 2011 - Aug 2012
      Sales Executive

      gathering market and customer information.Record sales and order information and to the sales department.Contributes to team effort by accomplishing target results.Prepares reports by collecting, analyzing, and summarizing information.checking the quantities of goods on display and in stock.

    • Etisalat Misr

      Sept 2012 - May 2013
      Customer Care Representative

      Respond promptly to customer inquiries.Record details of inquiries, comments and complaints.Handle and resolve customer complaints.Record details of actions taken.

    • Information Technology Institute (ITI)

      Oct 2013 - Jun 2014
      SAP Functional Consultant Trainee Intake 34

    • LABS

      Jul 2014 - Mar 2018
      SAP SD/CRM Consultant

    • EOH Middle East

      Apr 2018 - Aug 2018
      Senior SAP CRM Consultant

    • Logical Applications for Business Solutions - LABS

      Sept 2018 - Nov 2022
      SAP C4Hana/CRM Team Lead

    • Expert (Global Experts for Business Services)

      Jan 2023 - now
      SAP SD/CX Delivery Manager

  • Licenses & Certifications

    • Customer Engagement Skills - SAP Customer Success

      SAP Deutschland SE & Co. KG
      May 2023
      View certificate certificate

    • SAP S/4HANA – Deep Dive

      OpenSAP
      Jul 2015
      View certificate certificate

    • Rapid Deployment of SAP Solutions

      OpenSAP
      Mar 2015
      View certificate certificate

    • SAP Certified Application Associate - SAP Service Cloud 1911

      SAP
      Jul 2020
      View certificate certificate

    • Web Assessment for Introduction to Value Selling

      SAP
      Jun 2016

    • SAP Hybris Cloud for Customer Solution Web Assessment

      SAP
      Jun 2016

    • Web Assessment for Foundational Presales Skills

      SAP
      Jun 2016

    • IVend Retail - Implementation certification

      CitiXsys - iVend Retail
      Nov 2015

    • Web Assessment Test for CEC Presales

      SAP
      Jun 2016

    • SAP Certified Application Associate - Sales and Distribution, ERP 6.0 EHP6

      SAP
      Nov 2014
      View certificate certificate