Rami ABU Jamea

Experience

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  Zajil Telecom

  Apr 2006 - Jan 2009

  Field Network Engineer , IT Administrator (3 Years)

  Position 1: Technical Support Field Engineer. (2 years)Brief: My main role is to take care of the connectivity of internet for the Corporates and troubleshoot it.Position 2: Systems Administrator. (1 year)Brief: My main role is to take care and manage the following:- Active directory 2003 Administration.- Exchange 2007 Administration.- Symantec Antivirus Administration.- Hardware and Software troubleshooting.

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  Mobily

  Jan 2009 - Jan 2013

  My main role is to take care of Mobily Customer as following:- Public Cloud VMware vCloud director (Manage and Maintain).- VMware Vcenter ChargeBack Manager (Manage and Maintain).- VMware administration, maintenance, troubleshooting and implementation.- Hardware and Software troubleshooting and implementation (IBM and HB Blades, Rack servers, UCS Blades…etc.)- Windows Servers installation, maintaining, troubleshooting …etc.- Active Directory 2008 R2 Administration.- Basic Cisco network configuration.- Managed UCS Cisco manager. Show less My main role in Mobily is to take care Implement and manage the following:- VMware Administration and implementation.- Managed Services (Physical and Virtual) and Public Cloud, full support for customers.- Hardware and Software troubleshooting and implementation (IBM and HB Blades, Rack servers, UCS Blades…etc.)- Windows Servers installation, maintaining, troubleshooting …etc.- Network Connectivity Troubleshooting.- TMG, Administration, Publishing the sites and troubleshooting.- Active Directory 2003 and 2008 R2 Administration.- Exchange2007 and 2010 Administration.- Hyper-v Administration.- BlackBerry Enterprise Administration.- Enterprise Vault administration.- Right Fax Administration.- Quest Administration.- EMC NAS Celera Administration.- Installation of ESX and ESXi.- Manage DHCP server.- Private Cloud using BMC CLM. Show less

  • Senior System administrator (Hosted Managed Services)

    Mar 2012 - Jan 2013

  • Systems Administrator (4 Years 3 Months)

    Jan 2009 - Mar 2012
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  Mobily

  Apr 2013 - Jun 2022

  Planning & Delivery Principal Specialist

  -Manage stakeholder influence and collaborate with Application Team Leads, Service management, Product management and Business Solution to ensure the capacity of the IT infrastructure matches the evolving demands of the business in a cost effective and timely manner.-Develop Capacity management program that encompasses all IT assets in Large Enterprise Environment.-Optimize Resources and Licenses. Handle the licensing compliance related to IT infrastructure and provide all possible solutions with minimum cost.-Creating realistic and achievable project plans-Project Manager and team member for all infrastructure Architecture critical Projects in Mobily.-Develop software policies, processes and guideline to ensure compliance-Project manager Leader for All IT infrastructure Project managers.-Outstanding experience of management of multiple projects from defining requirements through implementation and closing-Evaluating risks and developing strategies to overcome project obstacles-Resolving/escalating issues in a timely fashion-Lead and manage the development of high- and low-level design testing and implementation of new infrastructure services and products-Manage the development of the infrastructure architecture vision and roadmap and review the Architecture and Design-related scope for IT projects in a way that ensures optimal capacity growth and baseline management.-Manage the service delivery in a way that Service Level agreement (SLAs)/ Operational Level Agreements (OLAs) are met and resources capabilities and capacities to meet customer demand are in place.-Oversee vendor management (including support enterprise and frame agreement management).-Ensure the communication with different departments to resolve conflicts and to keep work flows operating smoothly.-Act as a focal point for the security and network requirements with the respective teams related to the deployment of new systems in the Mobily Infrastructure. Show less

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  Alrajhi bank

  Jun 2022 - now

  Executive Manager of IT Engineering