Matthew Garfinkle

Experience

• 

  Always Eventful

  Aug 2016 - now

  Annual Volunteer

  Designed Excel spreadsheets and organized check-in tables at the enshrinement ceremony in order to facilitate an efficient check-in process for event guestsGuided enshrine friends and families onto transportation to events, maintain a safe environment and ensuring timeliness for all guestsAssisted with the set-up and clean-up to enshrine events, meeting and exceeding the standards of clients and ultimately increased customer recommendations for the event planner

• 

  SONIC Drive-In

  Feb 2020 - Jan 2021

  Crew Member

  Provided the chance to train in both customer service and kitchen work in just a 3-month period, allowing for scheduling flexibilityWorked multiple 10-hour shifts on days with record-breaking days in sales, helping my co-workers balance the extreme workloads of the shiftsVolunteered to increase workload to 40 hours a week during the COVID-19 Pandemic, aiding Sonic with additional scheduling flexibility during its busiest time in store history

• 

  Whole House

  Oct 2020 - May 2021

  Chief Executive Officer

  Leveraged Excel optimization spreadsheets, resulting in hiring the 5 most efficient employees from pool of 14 applicantsProvided oversight of the transfer of over $7,000 in funds and ran day-to-day financial operations, including selling products, logging sales, purchasing materials and marketing activities, resulting in an easy cash flow systemGenerated over $1,000 in sales through strategic marketing efforts, utilizing a combination of classroom-to-classroom engagement and social media channels, contributing to a record-breaking $5,200 in sales in 6 monthsCreated and presented a detailed annual report, commercial and presentation, covering the company’s operations from start to finish to investors, and obtained a maximum investment of $600 from the pitch Show less

• 

  Panera Bread

  Jan 2021 - Aug 2022

  Shift Supervisor

  Analyzed and created detailed opening, closing and midday reports using Excel and company-based programs, depending on shift time, which allowed for the General Manager to analyze day-to-day operations of the storeManaged and delegated responsibilities to 7-9 associates per shift for 9-hour periods, culminating in an average of $2,500 in sales over each time periodDemonstrated accountability with shift attendance and a company-high customer service record, resulting in a promotion from Team Associate to Shift Supervisor in 3 months Show less

• 

  Alpha Kappa Psi

  Jan 2022 - May 2022

  Managed the attendance email and logged event attendance for all organization events in order to create a viewable data set for executive board members to ensure maximum event attendance. Coordinated four intramural sports teams and oversaw interfraternity relations to facilitate a stronger community within the organization and with similar organizations at the university.

  • Director of Attendance

    Jan 2022 - May 2022

  • Director of Outreach

    Jan 2022 - May 2022
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  The George Washington University

  Jan 2022 - May 2022

  Student-Athlete Development Intern

  Streamlined attendance spreadsheets for student-athlete success events, increasing the attendance of student-athletesWrote emails capturing the importance of the student-athlete events and set them to members of the greater DC community, generating over 5 networking opportunities for student-athletesManaged the coordination of refreshments for as series of 8 student-athlete events, overseeing the seamless distribution of food and beverages for approximately 30 students at each gathering

• 

  Papa Johns

  May 2022 - Aug 2022

  Delivery Driver

  Handled as average of $500 in cash sales each shift, and an average of $2,000 in credit sales each shiftDelivered an average of 13 orders per hour, with an average arrival time of under 15 minutesAssisted the crew in creating orders, helping cut down on in-store times by an average of 3 minutes

• 

  Alpha Kappa Psi

  Jul 2022 - Jan 2023

  Centralized all brother attendance statistics and forms into a singular Excel document, increasing attendance tracking efficiency and allowing for other executive board members to create plans to increase attendance for specific brothersDistributed emails via MailChimp to over 70 brothers, setting a template for other executive board members to use Coordinated and supervised 6 unique rush events over the span of 2 weeks, resulting in a rush class of over 100 studentsFacilitated communication with the data team in order to compile recruitment data, attendance data and interview data, creating a centralized stream of data which led to an increase in efficiency of voting on new members

  • Chief Operating Officer

    Nov 2022 - Jan 2023

  • Director of Recruitment

    Jul 2022 - Nov 2022
• 

  Washington Commanders

  Sept 2022 - Jan 2023

  50/50 Raffle Sales Team Member

  Staged and set up 4 ticket sales kiosks in strategic areas around the stadium in order to maximize customer traffic, increase overall sales, while providing more frequent help centers for fansTravelled throughout the stadium selling tickets, resulting in creating relationships with home fans to create repeat customers and $2,000 in ticket sales for each round, resulting in an overall $1,000 in cash and $3,000 in credit each weekTallied all members’ sales, an average of $10,000 each week, and cash at every event’s end, resulting in an under-15-minute turnaround of drawing and announcing the winner of the Commanders’ 50/50 raffle Show less

• 

  Plain Township Parks & Recreation

  Mar 2023 - Jan 2024

  Soccer Supervisor

  Validated birth certificates and created player and coach cards for over 1,000 players and coaches for spring and fall seasonsSupervised an average of 20 soccer games every shift, helping facilitate player check-ins with referees and handling any in-game or spectator issues as they arose, leading to a more efficient and organized atmosphereUpdated all game results and scores into an online system called TeamSideline, in order to organize team and division standings and set up tournament brackets, showcasing adaptability to learn and use different databases Show less

• 

  SONIC Drive-In

  Mar 2023 - Dec 2023

  Assistant Manager

  Achieved a promotion from crew member to manager in 6 weeks of workHandled the average cash flow of $1,500 each shift, as well as two drawers of $100 each, two wallets of $40 each and $500 in petty cashDeveloped new Excel forms, including an availability sheet and a closing task accountability form, in order to increase efficiency with store employees and ease scheduling issuesWorked over 40 hours each week and supervised an average of 12 people per shift for 8-12 hour shifts