
Manuel Vizcarra
General Manager

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About me
Customer Success Manager, Print Specialist, CSPO®
Education

Pasadena City College
-Associate of Arts and Sciences (A.A.S.) Law
Experience

Fanny's Restaurant
Jul 2014 - Jul 2017General ManagerOwner/Manager 2014- 2017• Manage employees and business operations • Create and implement all social media outbound marketing communications, interactive campaigns and event planning.• Responsible for maintaining a “customer-first” philosophy and the integrity of the restaurant.• Exercised mentorship and guidance of the staff, as well as providing necessary training to the team.• Handle all staff scheduling, HR initiatives including interviews, and disciplinary requirements. Show less

4over
Aug 2016 - nowCustomer Success Manager
Apr 2023 - nowProduct Development Specialist
Jun 2019 - Apr 2023Customer Experience Team Leader
Mar 2018 - Jun 2019Customer Experience Resolution Specialist
Aug 2016 - Mar 2018
Licenses & Certifications

Paralegal Certification by the American Bar Associaiton
May 2015- View certificate

Certified Scrum Product Owner® (CSPO®)
Scrum AllianceFeb 2023 - View certificate

PMC Level I
Pragmatic InstituteMay 2022
Honors & Awards
- Awarded to Manuel VizcarraCustomer Experience Team Leader 4over LLC March 1, 2018
Volunteer Experience
Marketing Specialist
Issued by Phi Alpha Delta Law Fraternity, International
Associated with Manuel Vizcarra
Languages
- enEnglish
- spSpanish
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