Darshana Agarwal

Experience

• 

  Bonanza Portfolio Limited

  Jun 2009 - Jun 2010

  Cordinator

  MIS REPORTING:- • Knowledge of Mutual Funds, IPO, Fixed Deposits and Insurance domain • Coordination with existing equity outlets / sub brokers in and around that area • Collecting and providing application form and forwarding it to client/branch/ agent/ subbroker a`nd sending filled up application to Regional Hub of the company or respective Registrar/bank/collection centre • Verification of Application forms • Entry of Application forms in back office system • Interacting with walk – in client / Sub broker /Agent • Communication of Brokerage structure / Incentive schemes/ other information received from HO to Agent /Sub broker and client • Aggressive Follow-ups with Equity outlets/ Sub brokers /Agents for Business • Acting as a link between Bonanza and Sub brokers • Attending calls of Sub – Brokers and solving their queries. • Rendering Product Explanation and giving Quotations andIllustrations • Maintaining the MIS Reports • Solving Brokerage & Statement related queries • Coordinating with all RelationshipManagers whenever required. Show less

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  Tata Consultancy Services

  Jun 2010 - Feb 2014

  Senior Business Analyst

  Functional expert responsible for a full range of activities which ensure the operational effectiveness and excellence of the business unit. Supporting the Product Management team in analyzing the performance of the business. Design and document business processes, create key performance indicators to measure operational effectiveness and also analyze business trends through various products to make appropriate recommendations across multiple business areas.

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  Accenture

  Feb 2014 - Sept 2015

  Business Advisory - Senior Analyst

  - Key player in Analytics team supporting the Telecom Domain- Responsible for program management in a global delivery model scenario- Responsible for process design, process excellence and process tool development- Responsible for upsell and monetization of value-add opportunities- Played a vital role to serve customer requirements while focusing on customer delight, collaborating with existing customers adding value to business relationships and sense new business opportunities - Replicating Decision Model on SAS through automation Show less

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  Citi India

  Sept 2015 - now

  • Vice President

    Jan 2024 - now

  • Assistant Vice President

    Dec 2021 - Jan 2024

  • Manager

    Jan 2018 - Dec 2021

  • Assistant Manager

    Sept 2015 - Jan 2018