Novi Widyastuti

Experience

• 

  PowerSwitch Indonesia

  Jan 2018 - Oct 2018

  Assigned for Bukalapak Company as a Regional Project Coordinator 'Penggerak Bukalapak' Project, handle 24 Teams(250+ persons) in 15 Cities. Java: Magelang, Purwokerto, Solo, Yogyakarta. Bali: Denpasar, Gianyar, Tabanan.Sumatra: Jambi, Lampung, Palembang, Pekanbaru, Medan. Kalimantan: Balikpapan, Samarinda, Makasar.

  • Regional Area Coordinator

    Jul 2018 - Oct 2018

  • Reporting National

    Jan 2018 - Jul 2018
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  Biznet (PT. Supra Primatama Nusantara)

  Oct 2018 - Dec 2021

  Product Owner

  Developed a customer mobile application with integrated account management and billing features, resulting in over 50,000 active users within the first six months.Managed 7+ digital portals using CMS platforms and API integrations, maintaining 99.9% uptime to ensure seamless customer access to services.Designed and implemented a Customer Management Application (CMA) to centralize customer data, reducing manual processing time by 25% and improving service accuracy.Launched Biznet IPTV by coordinating product requirements and go-to-market plans, creating a new revenue stream that grew the subscriber base by 15% in the first quarter. Show less

• 

  PT. Asuransi Jiwa Sequis Life

  Dec 2021 - Apr 2022

  IT Business Analyst Asst.Manager
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  SICEPAT EKSPRES INDONESIA

  Apr 2022 - now

  Product Manager

  Delivered Auto Assign Pickup feature for courier mobile app (internal system), improving pickup task assignment efficiency by 35%, utilizing prototyping, wireframing, and API integration.Rebuilt Transport Management System (TMS) Web, leading full-cycle requirements gathering, design, and development, enhancing operational tracking accuracy by 40%.Managed product backlog and sprint delivery using Scrum and Kanban, ensuring 100% on-time releases across iterative product updates.Collaborated with cross-functional teams (engineering, operations, and UX) to translate user insights into actionable product features, applying user story mapping and data analysis.Optimized internal workflows by driving adoption of new features, resulting in 25% faster courier dispatch time, leveraging JIRA, Confluence, and SQL for tracking and reporting. Show less