Experience

• 

  Infosys bpm

  Jun 2011 - Mar 2023

  Managed a team size of 30 FTEs for Banking clients from Australia and US region.• Responsible for Service delivery and running noise less operations, continuous improvement through Six Sigma Green belt project • Associated as an business specialist with an RPA project from BRD to monitor go live (MGL) period and manages the RPA Exception Management Framework and Pre Fact Audits during UAT client onboarding, due dilligence, Work flow management, Auditing, quality assurance, SOP, Successful transitions (Remotely) of multiple US banking and Retail banking process of leading Australian bank Retail bank processes, US mortgage, KYC, Funds transfer, account opening processes

  • Assistant Manager

    Apr 2021 - Mar 2023

  • Team Lead

    Oct 2018 - Mar 2021

  • Process Specialist

    Apr 2016 - Sept 2018

  • Senior Process Executive

    Jun 2011 - Mar 2016
• 

  Deutsche bank

  Feb 2024 - now

  Manager