Experience

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  Lloyds tsb commercial finance

  Oct 1988 - Apr 1990

  Programmer
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  Hay management consultants

  Apr 1990 - Jun 1996

  Senior analyst/programmer
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  Sybase uk ltd

  Jan 1996 - Jan 1998

  In my role as Consultant, I carried out the analysis and design of an insurance mobile sales system for a major insurance company and effectively managed a team of 12 data modellers in the analysis and design of the data model. I also fulfilled the role of Database Architect for a traveller’s check refund management system for Thomas Cook Financial Services which involved logical and physical database design, writing stored procedures and triggers, business analysis and supporting the application developers. Show less

  • Senior Instructor

    Jan 1997 - Jan 1998

  • Consultant

    Jan 1996 - Jan 1997
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  Sybase uk ltd

  Jan 1999 - Jan 2001

  Senior consultant

  Within my former role as Senior Consultant, I gained a wide range of experience in consulting for different industries including finance, media, telecoms, motor and oil and developed expertise in data warehouse, project management, data modelling and SQL. My main duties within this role included the following: • Created a quality management system to define standards and processes, ensuring that all projects were delivered to a high standard• Project managed the successful development of a supply chain application from refinery to petrol pumps for Shell UK whilst leading a team of 8 staff• As a Vendor Management Representative, carried out on-site performance and tuning of VLDB representative for a third party billing system at WorldCom• Successfully turned around the client perception of Sybase and their product to a favourable one• Spearheaded the production of a marketing warehouse on Microsoft SQL Server Leo Burnett with the full project lifecycle being delivered on time and within budget• Carried out various short-term Advanced Services Group assignments which included performance and tuning audits, presales work, ASE and replication server set-up and configuration• Introduced dimensional modelling techniques, data analysis and transformation using SSIS and the introduction of Sybase IQ Show less

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  Barclays capital

  Jan 2001 - Jan 2008

  In my previous position at Barclays, I managed all aspects of strategic level IT / project management activities, including the delivery of ITIL, SDLC, standards and security compliance and core technology upgrades. My other main duties included the following:• Project managed the IT infrastructure and databases for ITIL tools and processes implementation as part of a wider ITIL program and successfully achieved a 30% improvement in service levels over 12 months• Managed off-shore software development to fulfil the requirements of IT infrastructure security and build a testing automation• Managed IT risk assessments; identified and mitigated risks to support internal and external compliance• Matrix managed a team of 12 to evaluate solutions and implemented a US FED requirement to house critical data away from the region it is used, delivered on time and under budget by 33%• Contributed to a team of 10 project managers on a ‘Terminator Project’ looking at 476 applications in the bank to assess its use with a view to either decommission or consolidate which reduced the application count to 400 within 18 months and led to a cost saving of £5m over 3 years Show less When I first commenced employment at Barclays Capital, I standardized a rapidly growing database estate to introduce cost and service level efficiencies. My main duties within this role included the following: • Defined and implemented standard working processes, technical security and build standards for key databases including Oracle, Sybase and MSSQL, reducing database risk and time to market• Collaborated with Global DBA teams to introduce a follow-the-sun support model whilst liaising with end users and support teams to ensure service levels were agreed and met• Ensured that applications were built using company standard builds, tools and defined processes• Introduced a design questionnaire to ensure application requirements were well documented and met• Managed RFI and PoC for product selection with database and tools vendors: Oracle, Sybase, Microsoft, Embarcadero, Quest and Exact Solutions, Stratavia, Gridapp and hardware supplier Sun Microsystems• Obtained agreements with business cases and led product and service contract negotiations with the legal team and CTO• Tested standard builds and patches for Oracle Sybase and MSSQL for production implementation• Ensured that all build and developments had comprehensive test plans and test results that were signed-off by the customer using HP quality Center 9.0 (formerly Test Director)• Implemented the MSSQL, Sybase and Oracle configuration management database used for reporting• Provided DBA requirements and ensured that they were implemented in companywide corporate systems• Mentored application development teams with data modelling and physical database design• Following a contribution in efficiencies introduced in August 2007, the Barclays Capital Database Group was recognised by Garter as "Best in Class" within Financial Services Show less

  • IT Infrastructure Project Manager

    Jan 2004 - Jan 2008

  • Global Data Architect

    Jan 2001 - Jan 2004
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  San antonio community hospital

  Jan 2010 - Jan 2011

  It data analyst – business development (volunteer)

  In my former position as IT Data Analyst, I managed the cleansing and analysis of Office of Statewide Health Planning and Development (OSHPD) data of California patient records for ambulatory care and emergency discharges. I also analysed US census data from Claritas to produce a marketing reports package for 2010 to 2015 and carried out marketing research into robotic surgery and breast cancer care.

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  Tata consultancy services

  Mar 2010 - May 2010

  Principle consultant in data and information architecture

  Whilst briefly employed at TATA Consultancy Services, I gathered initial client requirements, prepared proposals for tender and mentored junior consultants in logical data modelling.

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  Unitedhealth group

  Jan 2011 - Jan 2012

  It lead quality analyst, financial services group

  Within my former position at the United Health Group I led a team of 15 quality analysts in India and New York to ensure that all Financial Services Applications were developed and delivered to quality standards and according to requirements. My other main duties within this position included the following:• Spearheaded system, integration, regression and non-functional testing for the applications according to UHC and regulatory standards• Produced testing artefacts e.g. test strategy, high level and detailed test plans, test scenarios, test data (for some applications), testing and managing defects in HP Quality Centre• Project managed the different testing phases of the development lifecycle using waterfall and agile• Carried out test planning and estimation, resource planning and allocation, staff management, coaching and knowledge transfer to offshore and New York staff• Worked closely with end-users in satellite offices including system analysts, project leads and developers of various UHC companies and departments to ensure high quality delivery of systems• Delivered regular reports to outline risks and defects in testing to project leads including company directors and business users of progress• Overseen the implementation of Obamacare Medical Loss Rebate across the United Health group of companies, a major system integration effort involving 16 applications Show less

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  Thornton heath medical practice

  Jan 2012 - Jan 2016

  Practice supervisor
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  Brigstock family practice

  Jan 2016 - Jan 2017

  Assistant practice manager
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  Saxonbrook medical

  Apr 2017 - now

  Interim project manager