
Timeline
About me
Enterprise Complaints Management Office, Complaints/Executive Officer Manager, Vice President
Education

Virgin valley high school
1998 - 2001High school honors diplomaActivities and Societies: Honor Society, Journalism, Theater

Minnesota school of business
2012 - 2015Bachelor's degree business management, finance
Herzing university
2015 - 2017Master of business administration (mba) human resources development
Experience

The call center llc
Jul 2004 - Aug 2006Quality assurance & training program manager
Firstsource solutions limited
Jan 2007 - May 2008Lead supervisor & qa program manager
Wells fargo
Jun 2008 - Dec 2023Escalations Senior Manager, VP
Aug 2021 - Dec 2023Complaints/Executive Office Manager
Dec 2016 - Jul 2021Research & Remediation Manager 2
Aug 2014 - Dec 2016Business Phone Bank Supervisor
Jun 2011 - Jul 2014Phone Bank Supervisor
Jun 2008 - May 2011
Licenses & Certifications
- View certificate

Communication fundamentals
Lynda.comJul 2016
Volunteer Experience
Organizer & Participant
Issued by Feed My Starving Children on Jun 2013
Associated with Stephanie Dennis
Languages
- enEnglish
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