Experience

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  Marie curie cancer care

  Jan 1991 - Jan 1993

  Personal assistant
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  Marie curie cancer care

  Aug 1993 - Oct 2007

  Operational and facilities management, line managing 6 facilities staff, £2M budget for Head Office occupied by 200 staff, including security, post, furniture, stationery, refreshments, meeting room allocation, devices, waste and cleaningEstablished and monitored HVAC, water cooler, door access and alarm maintenance contractsProcured, reviewed, defined policies and guidelines for all corporate service contracts nationwideImplemented national insurance guidelines, met with brokers, ensured adequate cover for all activities, risk assessments for fundraising events and point of contact for claims nationwideResponsible for H&S and DSE assessments, emergency procedures, manual handling, PAT testingManaged 170 vehicle fleet including production of motor policy, driver contract and guidelinesAchievements:Negotiated a contract for the supply of 2100 mobile phones at no cost, plus a further saving of £30kSuccessfully tracked all assets nationwide through purchase and bespoke implementation of a CAFM systemProject managed relocation of 180 staff and equipment from 3 separate sites into one buildingManaged building and contractor H&S compliance, liaising with architects on 100+ staff moveNegotiated partnership deal for new vehicle provision including several free from Peugeot UK Show less

  • Central Administration Manager

    May 2000 - Oct 2007

  • Head Office Manager

    Aug 1993 - May 2000
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  Macmillan cancer support

  Nov 2007 - Jul 2010

  Facilities manager

  Operational responsibility for Head Office occupied by 500 staff, all hard and soft facilities functions, line managing 4 facilities staff, £2M budget, 155 vehicle fleet, H&S coordination, equipment and contract procurementIncorporated H&S into induction, alongside all risk, emergency evacuation, incident managementPrincipal contact for insurance guidelines, renewals, policies, claims, risk assessment training, reportingStreamlined device procurement and achieved economies of scale through consolidated billingAchievements:Successfully managed insurance policies, produced guidelines and training in event risk assessments to minimise loss exposureProject managed £1.8M 5 floor refurbishment, with integral design, layout and procurement involvement, reorganising 400 staff with additional 100 desk call centre within timescale and budget Show less

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  Optivo (formerly viridian)

  Aug 2010 - Aug 2018

  Facilities manager

  Operational hard and soft facilities management of 8 offices in London, Sussex and West Midlands, including line managing 5 facilities staff at Head Office occupied by 350 staff.Responsible for the implementation of best practice strategy, including non-managed officesBudget setting and monitoring responsibility in excess of £2M, plus capex, service budgets and providing forecastsFull procurement and contract responsibility across all Facilities services and equipment for managed and non-managed officesHealth & Safety, security, inductions, risk assessments including contractors, planned and reactive maintenanceProject management responsibility for acquisition, refurbishment, relocation and closure of various officesProject lead for the post-merger Head Office refurbishment whilst occupied within timeframe and budgetAchievements:Project lead on acquisition, office refurbishment and consolidation including designs for new ways of working, setting facilities policies, relocation logistics, realising £700k operational savings over 3 yearsCompleted 7 separate acquisition, refurbishment projects in the same style within timescales and budgetAchieved £1M savings over 4 years by effective procurement and implementation of 100+ devices UK wide Show less

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  Hollis

  May 2019 - Apr 2020

  Facilities manager

  Acquisition/Closure and Refurbishment of 5 offices including an office in Munich. Production of guidelines for Selection and Standardisation of Offices.Health and Safety/Risk: Responsible for ensuring that all new offices are compliant with ISO45001 and ISO14001. Produced a Contractor Management pack detailing the procedures to be followed prior to appointing a contractor to carry out works.Procurement & Contract Management: Worked in a Project Team with implementation of a new Purchase Order system. Reviewed and managed Facilities Procurement provider to enhance service levels and management information. Produced a Procurement Strategy document to be considered for the second phase of procurement implementation. Show less