Experience

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  Mcdonald's

  May 2003 - Sept 2007

  Team leader
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  2008 ip-mex inc

  Jan 2008 - Jan 2008

  Paralegal intern

  Working alongside a patent agent participating in intellectual property, copyrights and trademarks. Tasks included: filing patents in Canada, the United States and internationally, reviewing abstracts, descriptions, claims and drawings of pending patents for errors, creating drawings for patents, changing assignment (ownership) of patents, checking statuses of filed and/or completed patents, paying fees owing on patents, administrative office duties and regularly updating the database.

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  Elemental data collection

  Feb 2008 - Apr 2009

  Market researcher

  Worked at a call center performing Market Research (surveys). North American audience reach, conducting research for clients such as: Canadian Government, Employment Insurance, Dollarama, Financial Institutions, etc

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  Vector marketing

  Apr 2008 - Sept 2008

  Sales representative
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  Sdi marketing

  Jun 2008 - Aug 2009

  Brand ambassador
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  Restaurant international

  Sept 2008 - Apr 2009

  Marketing intern
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  Cirque du soleil

  Sept 2008 - Nov 2008

  Merchandiser
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  Abbott point of care

  Oct 2008 - Apr 2009

  Medical cartridge assembly
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  Algonquin students' association

  May 2009 - Apr 2010

  Director & primary electoral officer

  Director:- Appointed by the student membership to the Algonquin College Students' Association Board of Directors, a corporation with over $6 million in annual cash-flow and $15 million in assets.- Demonstrated a passion for leadership and personified the values of the Students' Association through the emphasis of advocacy and ability to speak on behalf of thousands of individuals, all the while trying to determine the best ways to make Algonquin College a successful and inspiring place to learn lifelong skills.Primary Electoral Officer:-Through consensus, I was elected by the Board of Directors to be Primary Electoral Officer, chair person of the elections process.- Conducted, monitored and upheld the integrity of the elections process. Show less

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  Food processing hr council

  Mar 2011 - Jan 2022

  National manager of training development & communications

  Primarily responsible for developing and maintaining an extensive library of digital and physical training content/ products. Within this role, i also performed as a Project Manager and Event Manager.• Oversaw the end-to-end development of 100+ online training courses throughout tenure.• Mentored over 20 team members, providing thorough onboarding, continuous support, and professional development to align them with our organizational goals and processes.• Led the development and execution of several robust custom databases (CRMs), which served as significant competitive advantages in helping to secure competitive government and industry contracts.• Large scale monitoring of client progression through numerous training programs in a Learning Management System (LMS), overseeing the full user experience and reporting capabilities for 5,000+ clients.• Led the strategic planning and execution of a broad spectrum of events, including intimate gatherings, national conferences, and AGMs, as well as board meetings and other key organizational events. Expertly managed presentation and report content, coordinated logistics with internal teams for flawless execution, and maintained proactive communication with attendees, ensuring the success of each event.• Comprehensive management of internal systems: streamlining operational, sales, and technology systems to boost organizational efficiency and engagement.• Managed corporate membership program, enhancing member engagement and retention.• Directed in-house technology requirements, optimizing operational efficiency and infrastructure support.*Original Content Development: I have extensive experience creating all types of original compositions including webpages, e-blasts, digital resources, online training modules, video and audio scripts, corporate communications, guide booklets, membership communications, instruction manuals, policies & procedures, flyers, mailouts, etc. Show less

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  Food processing skills canada

  Jan 2022 - Jun 2024

  Manager of products & processes

  Leads the strategic oversight and operational management of the product suite, while supporting initiatives to optimize organizational processes and technology infrastructure. Plays a pivotal role in enhancing product quality, fostering innovation, and ensuring the efficient operation of our organization. • Manages a comprehensive suite of 200+ products, overseeing the lifecycle of online courses, ensuring they meet rigorous quality standards, and are regularly updated to reflect current educational trends.• Directs individual upskilling and group training programs, supporting 500+ users concurrently, and provides expert guidance to project managers on training platform utilization.• Plays a key advisory role in new product development, leveraging insights into future training needs, system compatibility, and market trends, ensuring feasibility for adult audiences.• Develops and implements reporting mechanisms for board governance, contributing to transparent and effective organizational oversight.• Institutes vital internal processes and technology solutions, including the management of IT infrastructure, to streamline operations and improve organizational efficiency.• Established and maintains a membership program and contact database, ensuring data integrity and facilitating its effective use across the organization.*Customer Relationship Management (CRM): Specializes in advanced cloud-based CRM platforms ( such as Salesforce) and system automation, focusing on optimizing the User Experience (UX) to enhance productivity and engagement. Experienced in working with programmers and technical teams to design cloud-based database solutions for project management, grant distribution and membership systems.*Process Improvement: Skilled at identifying key areas of improvement across organizational processes and implementing changes to enhance overall business efficiency. Knowledgeable in Lean Six Sigma Principles and Change Management. Show less

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  Barrhaven spice company

  Jun 2024 - now

  Business owner