
Timeline
About me
AI Change Manager: Leader of global Customer-Facing Business Transformations & Driver of AI-Enabled Innovations
Education

National college „grigore moisil”, bucharest
2009 - 2012Diploma of baccalaureate, mathematics and computer scienceActivities and Societies: Board of Students ValedictorianBaccalaureate Score : 9.21 / 10

Bba inseec
2014 -Erasmus student 3rd year - inseec bba, bordeaux, france international businessActivities and Societies: WEIS Erasmus - Information System- Strategy & Management- Change management- Innovation management- Business Culture & Projects in Social Media- Administration & Finance- Marketing, Sales and Communication

Academia de studii economice din bucurești
2012 - 2015Bachelor of business administration (bba) business administration in foreign languages (french) 10/10- Informatics for Business Administration- Financial Control- Accounting- Audit- Scientific communication conference for students - Knowledge management in companies- Quality Management- International Marketing- Human Resources Management

Em strasbourg business school
2015 - 2016Master degree - programe grande ecole entrepreneurship 17.6/20Activities and Societies: BDI (Bureau Direction International) 1st Price - Final Competition of Business Plans / Diploma Thesis - ARK Construction (Pau, France) -> Houses of the future : passive and positive houses that minimize energy consumption2nd Price of Regional Competition - Challenge Auchan France -> project implemented also in Auchan Romania (can be seen in Afi Cotroceni)Major :- Financial Control - Management of Innovation - Business Strategy - Project Management - Business Intelligence - Business… Show more 1st Price - Final Competition of Business Plans / Diploma Thesis - ARK Construction (Pau, France) -> Houses of the future : passive and positive houses that minimize energy consumption2nd Price of Regional Competition - Challenge Auchan France -> project implemented also in Auchan Romania (can be seen in Afi Cotroceni)Major :- Financial Control - Management of Innovation - Business Strategy - Project Management - Business Intelligence - Business Law- Human Resources Show less

Academia de studii economice din bucurești
2015 - 2017Master of business administration - mba business administration in foreign languages - french 10/10Major :- Business Administration- Innovation Management - International Affaires - Marketing - Business Strategy - Online and digital business
Experience

Assystem
Sept 2014 - Dec 2014Administrative & finance assistantMajor tasks :- Coordinate the preparation of financial statements, financial reports and special analyses- Managing the financial administration of the company- Manage monthly accounts closing procedures- Department staff management

L'art eau jardin
Apr 2016 - Aug 2016Technical, financial and business administration consultantMajor tasks :1. Informatics – Create and implement an efficient and user-friendly program using Microsoft products such as Office 365 and VBA, in order to closely follow the daily activity of the firm (goods, equipment, purchases, workforce costs, tasks of each team on the sites etc.) and to establish quicker financial analysis for each project.2. Finance & Supply Chain – Analyse all the bills and financial statements (2012-2016) in order to renegociate the contracts with major suppliers and estalish new goals for the future 3. Management – Improve and innovate the organizational process 4. Marketing – Innovate the marketing process in order to give more visibility to the firm Show less

Microsoft
Mar 2017 - Jun 2017Technical support engineer (intern)- Discovered Microsoft's culture, structure and strategy - Attended intensive training on Microsoft technologies : Azure and on-premises- Final project - proposed and developed a solution for healthcare industry focused on all Microsoft products - Power Apps for patient files, Power BI for medical trials results, Azure for hosting the whole infrastructure and M365 for efficient collaboration and improved customer experience

Microsoft
Sept 2017 - Nov 2024· Business Strategist / Business Development Manager - Understand the customer’s business, strategy, challenges, industry direction and manage a long term, sustainable business portfolio.· Digital transformation advisor – Disrupt the mindset of customers by bringing innovative ideas that showcase case for change and Microsoft’s unique value proposition.· Relationship Building - Expand strategic customer relationships to drive larger impact for the customer and to deliver business outcomes.· Chief People Leadership – Mobilize, orchestrate, mentor and lead the Microsoft Account Team, partners network and a complex portfolio of customers (in general working with C-level executives) to help them solidify the path to the complex yet exciting journey of digital transformation while achieving also their business results.· Industry Expert - Responsible for articulating the joint business plan and business opportunity generation with continuous learning and improvement in industries: Oil/Gas/Energy, Healthcare, Financial Services, Banking, Public Sector-Copilot ChampManaging the biggest Romanian customers from the major industries sectors.Awards :- EMEA Public Sector Top Mark Recognition FY23 H2 - highest quality score given by customers as a result of highest satisfaction and experience that account team members provide.- CEE Top Mark Recognition Champ, Top Performer - every quarter- Top Champ in FY22 Q2- Top Subsidiary FY21 Show less • Joined through Microsoft Aspire Experience / MACH which is a two-year leadership and development program.• Deliver high-quality service to customers by solving complex technical problems and handling critical situations• Engage & coordinate resources from other product support teams as needed to resolve complex, multi-product customer issues• Maintain updated working knowledge of all related products, technologies, and upcomingreleases• Broad understanding of Microsoft technologies, focus on SQL Server on-premises, hybrid and cloud version• Take proactive ownership in identifying and recommending product improvements in keyproduct areas based on key data points• Present technical and non-technical content to various audiences including customers,partners, and internal stakeholders• Create troubleshooting guides• Streamline CSS (Customer Service and Support) internal processes and business continuityCoaching and Mentoring sessions with new employees (Microsoft Aspire Program) Conferences attended: - Microsoft Ready & Microsoft Inspire – Las Vegas, US (July 2018) - Skills Up – Warsaw, Poland (December 2017)Coaching :- Mentoring sessions with new employees (Microsoft Aspire Program) Show less
Microsoft Romania Compliance Champ | Disability and Women in Tech ERG Member (Extra-activity)
Jul 2022 - Nov 2024Strategic Account Executive - Public Sector and Enterprise Commercial (Banking, Energy, Healthcare)
Aug 2019 - Nov 2024Romania & CEMA Aspire Lead | EMEA Aspire Lead Member (Extra-activity)
Jul 2022 - Jul 2024Technical Engineer | Acting Technical Advisor - SQL Server & Azure VM
Sept 2017 - Aug 2019

Lenovo
Nov 2024 - nowAi change manager | global lead of customer digital transformation & driver of ai enabled innovation- Develop and Execute Change Management Strategies: Design comprehensive and structured change management strategies and plans that incorporate AI technologies to drive business transformation.- Customer-Facing Leadership: Act as the primary point of contact for customers, guiding them through Business AI-driven changes to their business processes, systems, technology, job roles, and organizational structures.- Project Management: Ensure that all change initiatives are executed on time and within budget, meeting project objectives and enhancing customer satisfaction.Employee Adoption and Usage:Focus on the people side of change, promoting employee engagement and adoption of new AI systems and Business processes to maximize the return on investment.- Stakeholder Communication: Maintain clear and consistent communication with all stakeholders, providing updates on project progress, addressing concerns, and ensuring alignment with business goals.- Training and Support: Develop and deliver training programs and resources to support employees and customers in adapting to AI-driven changes and new Solutions Services.- Performance Monitoring: Track and measure the effectiveness of change management initiatives, using data and feedback to make continuous improvements Show less
Licenses & Certifications
- View certificate

Microsoft-insead ai business school
Microsoft - inseadFeb 2020 - View certificate

Microsoft global challenger
Microsoft - inseadNov 2019 - View certificate

Kellogg: insights & analytics
Microsoft - inseadJun 2019 
The coaching habbit
MicrosoftMar 2021- View certificate

Value negotiation
Insead executive educationMar 2020 - View certificate

Kepner tregoe practionner
MicrosoftJan 2019 
Certified security professional - hacking and securing windows infrastructure
Cqure academyMar 2020
Oracle academy certificate
OracleMay 2012
Influence for impact
MicrosoftMar 2021- View certificate

Managing technical professionals
LinkedinJun 2021
Honors & Awards
- Awarded to Cristina NanuMicrosoft Azure Fundamentals Microsoft Aug 2024
- Awarded to Cristina Nanu2nd Price of Regional Competition - Challenge Auchan - May 2016 2nd Price obtained in Lyon - Regional Competition "Les loisirs numériques : un marché en pleine mutation"
- Awarded to Cristina Nanu1st Price - Final Competition of Business Plans - Mar 2016 Competition of the Diploma Thesis - ARK Construction (Pau, France) "Based in a middle-sized town in the South-West of France ARK Construction proposes innovative housing solutions: passive and positive houses that minimize energy consumption through their design and produce the remaining needs of energy on the spot through the installation of solar panels."
- Awarded to Cristina NanuValedictorian - Jun 2012 Distinction given to the student with the highest GPA when graduating high school
Volunteer Experience
Member
Issued by Tinerii Icoanei on Jan 2003
Associated with Cristina NanuTreasurer
Issued by Association des Etudiants Roumains de Strasbourg (ADERS) on Sept 2015
Associated with Cristina NanuTeam Member - Alumni Relations Management (ARM)
Issued by AIESEC on Oct 2013
Associated with Cristina Nanu
Languages
- roRomanian
- enEnglish
- frFrench
- spSpanish
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