
Timeline
About me
Project Manager, Professional Services at NetApp
Education

East carolina university
2002 - 2006Bs
Experience

Thomas drug store & home medical supply
May 2006 - Nov 2018Responsible for maintaining the Compliance ProgramDevelop and implement policies and proceduresEmployee training and In-ServicesMaintain DMEPOS AccreditationPerform Internal Audits and Quality Improvement activities,Pharmacy Compliance Training: HIPAA, Fraud Waste Abuse, and Methamphetamine MethCheck Pseudoephedrine Training.• Oversee day to day operations of the pharmacy and home medical divisions• Maintain ACHC accreditation standards, policies and procedures• Interview prospective hires and maintain employee records (W-4, NC-4)• Lead training activities for employees: HIPAA, Fraud Waste and Abuse• Assist with regulatory and third-party payer audits (desk and on-site)• Continually update staff on regulations and operational changes/efficiencies• Effectively plan, lead and manage monthly staff meetings• Manage pharmacy compliance obligations and documentation via PharmCAP• Maintain credentialing of the facility and pharmacists, including NPI & PECOS• Trained staff and managed the billing transition from ICD-9 to ICD-10• Daily inventory and supplies management for pharmacy and home medical• Assist Customer Service Representatives with DMEPOS billing knowledge Show less Durable Medical Equipment Providers across the United States were required to become Accredited by September 30, 2009 in order to keep their Medicare billing number (and ability to provide medical equipment to Medicare beneficiaries). My goal was to implement policies and procedures to comply with this mandate and propel our independent pharmacy and home medical company into the future with sound compliance practices. We were first Accredited on May 21, 2008 by ACHC, the Accreditation Commission for Health Care, Raleigh, NC and have since been re-accredited in 2011 for consecutive 3 year term.• Directed initial organizational DMEPOS accreditation mandated by CMS• Developed, implemented and enforced internal policies and procedures• Developed required in-service training for staff and management• Performed risk management assessments and Quality/Performance Improvement activities as required by ACHC, accrediting body• Maintained credentialing of the facility, pharmacists and registered nurse• Daily inventory and supplies management for pharmacy and home medical Show less
Compliance Officer
Jun 2008 - Nov 2018Accreditation Coordinator
May 2006 - May 2008

Netapp
Dec 2018 - nowProfessional Services - America’s PMO Global Project Delivery - Professional Services - AMER- East Enterprise
Project Manager
Nov 2020 - nowAssociate Project Manager
Dec 2018 - Nov 2020
Licenses & Certifications
- View certificate

Learning jira (server edition)
LinkedinJun 2023 - View certificate

Azure: understanding the big picture
LinkedinJul 2022 - View certificate

Google cloud foundations
LinkedinJun 2022 - View certificate

Project management: healthcare projects
LinkedinAug 2021 - View certificate

Learning cloud computing: core concepts
LinkedinJun 2022 - View certificate

Managing project stakeholders
LinkedinAug 2021 - View certificate

Project management foundations: communication
LinkedinAug 2021 - View certificate

Project management foundations: risk
LinkedinAug 2021 - View certificate

Project management foundations: quality
LinkedinAug 2021 - View certificate

Project management foundations: requirements
LinkedinAug 2021
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