Experience

• 

  Escuela de ingeniería industrial - pucv

  Dec 2003 - Feb 2006

  It resources manager

  Management of the students computer laboratories, responsible of implementing new technologies (OS, networks, etc.)

• 

  Ceal - pucv

  Dec 2005 - Jan 2006

  Consultant

  Optimization of IT processes at Corporacion de Asistencia Judicial (public entity part of the Chilean Goverment)

• 

  Everis

  Feb 2006 - Jun 2010

  Senior business consultant

  - Business process optimization (Public Sector, Mining, Banking and Media companies)- Implementation of ITIL and IT Governance Frameworks

• 

  Entel

  Jun 2010 - Oct 2013

  Responsible of strategic and transformation projects like organization/process optimization, research and implementing methodologies and best practices frameworks. Led a wide variety of consulting projects like:- Definition and improvement of IT Area services- Development of several RPFs for strategic IT projects.- Part of the team who leads the IT Area integration post fusion between fixed and mobile business companies.

  • Head of IT Projects & Processes Area

    Jun 2011 - Oct 2013

  • Demand Manager

    Jun 2010 - Jun 2011
• 

  I2b tech

  Nov 2013 - Apr 2015

  Director
• 

  Ntt data europe & latam

  Jul 2015 - now

  Salesforce practice lead for Utilities Sector Salesforce practice lead for Public Sector, Health and International Organisations in Spain, Benelux and SwitzerlandSalesforce Marketing Cloud practice lead for Marketing Automation & Activation projects Responsible for Salesforce projects delivery for several companies in Automotive, Insurance, Fast Moving Consumer Goods industries and International Organisations.Salesforce practice lead for Public Sector and Health in Spain, and for Private and Public Sector in Switzerland and BeNeLux region.Salesforce Marketing Cloud practice lead. KAM for two relevant Telecom Companies in Chile, with project delivery, team management and proposal development responsabilities.

  • Director

    Apr 2023 - now

  • Director - Customer Engagement

    Apr 2022 - Apr 2023

  • Manager - Enterprise & Cloud Solutions

    Feb 2017 - Apr 2022

  • Manager - Telecom practice

    Jul 2015 - Jan 2017