Experience

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  Santander españa

  Jun 1992 - Oct 1992

  Administrative assistant
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  Cepsa

  Jan 1993 - Jun 1993

  Administrative officer
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  The heineken company

  Feb 1997 - Aug 1997

  Administrative
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  Sitel iberica

  Sept 1997 - Aug 1999

  Sales representative

  Task force campaigns for gas Natural, Citibank, Coca Cola, Retevision and other different clients traveling all around main Spanish capitals.

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  Dip systems (uk)

  Sept 1999 - Sept 2000

  Business development manager

  " Maintaining existing customers (Poplar Harca, Procter and Gamble between others) and finding new ones in the area of document scanning systems and digital storage systems using OCR technology (Optic Character Recognition)" Coordination of the different teams implicated in the preparation, scanning, indexing and digitally storage of the paper documents of the customers for their final digitalization.

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  Eskye solutions

  Oct 2000 - Apr 2001

  Business development manager

  In 2000, Indianapolis based National Wine & Spirits wanted an online presence. Rather than potentially getting upstaged, the company formed its own Marketplace for beverage makers, distributors and retailers to buy and sell online, expanding and creating its own E-Retailer. eSkye Solutions provides software applications and services for the global beverage industry.

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  Festival cruises

  Jun 2001 - Sept 2004

  Bussines development and sales manager

  " Development of the brand and sales plans cooperating with distributors and partners (Travel Agencies, Tour Operators). Organization of Fam Trips and scholarships for Travel Agents." Promotion and development in Spanish market of the product 'Hilton Floating Resorts on Festival Cruises.

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  Diursa development group, inc

  Dec 2004 - Apr 2006

  Director for poland

  Search and purchase (after technical and economic feasibility analysis), of plots of land for residential and commercial real estate developments.• Responsible for coordination of external teams established to make the due diligences required for the acquisition of real estate assets. Close collaboration with attorneys, architects, economists, sales and marketing specialists.

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  Realia business, s.a.

  May 2006 - Jan 2010

  Director of sales and business development

  • Search and purchase (after technical and economic feasibility analysis), of plots of land for residential and commercial real estate developments.• Responsible for coordination of external teams established to make the due diligences required for the acquisition of real estate assets. Close collaboration and Coordination with attorneys, architects, economists, sales and marketing specialists.

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  Reny picot - ilas polonia s.a.

  Feb 2010 - Dec 2010

  Director of sales and business development
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  Moneygram international

  Aug 2014 - Jan 2015

  Compliance operations officer (aml-kyc-ofac-sars)

  • Working into a comprehensive compliance program covering : Anti-Money Laundering (AML), Office for Foreign Assets Control (OFAC), Know Your Customer policies and procedures (KYC), Risk, Privacy, Fraud and ethics in order to comply with all current legal requirements.• Maintaining and implementing policies procedures, processes and work instructions as part of the program documentation relations relating to the compliance program of the company.• Reporting large cash transactions and suspicious activity (SARs).• Screening transactions against the Government Watch lists, including but not limited to the watch list maintained by OFAC.• Consumer information gathering and reporting requirements.(KYC Enhanced Consumer Due Diligence). Show less

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  Jll

  Jan 2015 - Sept 2016

  Internal auditor | operations manager | pm corporate accounts (procter & gamble emea)

  As Internal Auditor & Compliance Officer• Monitoring the adequate internal controls and safeguards when processing data and information on behalf of each managed client (COSO Internal Control Framework).• Complying with SOC 1 policies, reducing the inherent risks associated with Lease Administration in order to provide operational and financial assurances to clients.• Data Validation Audits (Spanish, Italian, English and Portuguese languages) and reporting on the system of internal control for purposes of complying with internal control over financial report and performing risk assessment procedures.As Operations Manager:• Management of projects close out with AP/AR processes, Project Sheet approval, Purchase Orders (PO) application process, Invoicing, Billing , Fee Reconciliation) supporting the EIMEA Transaction Management team.• General invoicing – monthly account fee, Travel & Expenses , fee shares and credit control follow-up.• Maintaining EIMEA Transaction Management SharePoint site and reporting on KPI status.• Supporting Global Operations Analyst with Controlled Self-Assessment (CSA) audits.As Project Manager• Providing service for one of Lease Administration Bank clients with main coverage in Spain and Mexico• Designing, preparing, presenting RE strategic and data reports to the client and performance summaries based on agreed KPI and tracking method for Mexico.• Making sure all processes, procedures, guidelines are in place and are followed.• Developing standard processes and templates, client specific business case models• Supporting ad-hoc requests from the Bank and internal business. Show less

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  Quarticon

  Sept 2016 - Apr 2017

  E-commerce international director

  • Advisor for E-Commerce teams of different retailers.• Developing affiliate marketing program related to Personalized Recommendations based in the Quartic engine of Artificial Intelligence (algorithmic usage of Big Data)• Creating and maintaining an online business plan and Marketing Strategy, always up to date on available features for the main eCommerce platforms (Magento, Presta Shop, WooCommerce) • Coordination of a a team of multicultural and international Bussines Developers, designing and implementing a cohesive KPI program.• Providing analytic reports of online sales activities through CRM (Base)• Speaker and Workshopper at 2016 Warsaw’s 360 Retail Channels 360 Forum (http://retail-channels.com/prelegenci/) and 2016 Meet Magento Spain -Madrid (http://es.meet-magento.com/speaker/jose-maria-alonso-albero/) Show less

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  Saatchi & saatchi is.

  May 2017 - Oct 2017

  E-commerce latam lead (p&g)

  • End to end executive management for the implementation of eContent assets in the eRetailers platforms (Amazon, Walmart, Cencosud, etc) in LATAM region, reporting to Central LATAM procurement in Panama, for executions in Mexico, Brazil, Argentina, Colombia, Chile and Peru.• Coordination for the design, creation, localisation and adaptation of assets for P&G brands equity in Hair Care (Pantene, Heads & Shoulders), Baby Care (Pampers), Shave Care (Gillette), APDO (Old Spice & Gillette), Oral Care (Oral-B) and Fabric Care (Ariel, Downy, Ace), engaging and aligning different teams (Strategy, Project Management, Production, Implementation)• Coordination for the performance of Platform Feasibility Analysis, Brand Audits into the eRetailers platforms and recommendation for effective implementation of P&G CARS compliance, including Content, Assortment, Rates&Reviews, Search (SEO), SEM, acting as consultant for: Taxonomy, crosselling & upselling strategies.• Tracking, reporting on KPIs and coordinating all the processes and procedures, including Financial monthly AR for Saatchi & Saatchi IS. Show less

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  Brand new galaxy

  Nov 2017 - Apr 2024

  Coaching and Mentoring Highlights:In my different roles while in BNG, I've led and nurtured diverse teams, emphasizing both operational excellence and individual growth. Here's a glimpse:• Talent Incubator: Established a program to foster young professionals' potential. Through personalized coaching, I aided in career path design and overcoming challenges, enabling their growth within our organization.• Team Development: Mentored a team of 40+ Content Publishers, offering ongoing support and feedback to fuel their professional advancement. Fostering a culture of learning, I empowered them to excel and contribute to our shared objectives.• Coaching for Excellence: Implemented Lean Six Sigma as not just a process improvement tool, but also a catalyst for personal and professional growth. Through coaching and mentorship, I aided team members in applying Lean principles to elevate performance.• Performance Management: Established internal metrics to gauge individual and team performance. By setting clear expectations and offering regular feedback, I instilled accountability and motivation for excellence.• Stakeholder Engagement: Acted as a mentor in stakeholder engagement, guiding team members in building relationships with clients and partners. Through communication skills training, I facilitated navigating complex interactions for positive outcomes.In essence, my approach transcended mere operations management, focusing on empowering individuals to thrive professionally and contribute significantly to our collective success. Show less • Selecting, training, coaching and managing a team of Content Publishers.• End to end coordination for content final delivery/implementation/execution on E-Retailer online platforms (AMAZON and Non- AMAZON), Syndication tools (Syndigo-Webcollage), PIM (Salsify) and DAM (APRIMO, SYNTHRONE) at Global level (EMEA/APAC/LATAM), leading a multiclient team of Content Publishers (Coty, Bayer, 3M, P&G)• Rolling out an incubation pilot team for maintaining Power BI tools to final delivery of visualizations and dashboards related to E-Commerce assets performance on E-Retailers, in coordination with Digital Strategy and Client Service. Once stabilized, transferring the operations to BI and Data Engineering Business Unit.• Coordination, tasks assignation and workload trafficking of Shared Delivery Services with a scope of content delivery to E-Retailers CMS, to E-Content Libraries (DAM, PIM) of several clients (P&G, Coty, Bayer)• Planning, scheduling, and managing tasks and daily workflow of the ShD Team to ensure high-quality delivery and meeting deadlines.• Creation, implementation and execution of a Quality Assessment Plan (Q&A) for defining, assessing, and analyzing the Shared Delivery output in order to improve its performance through recurring internal audits and implementation of quality controls over deliveries.• Creation, implementation and development of Cost Estimations, CPS and other processes and procedures tools for planning, defining, executing, closing and monitoring the delivery of full scopes of E-Content Global tool-kits in a bi-directional axis, both to Brands (P&G, Coty) and to E-Retail platforms where they operate locally (Amazon & Non-Amazon).• Coordination for Content Audits (CARS Methodology) and technical analysis performed on online Shops of different E-Retailers.• Creation and maintenance of Internal KPI cards for employees assessment and evaluation.• Traffic Management for E-commerce Shared Delivery Services. Show less • Selecting, training and managing a team of Account Managers and Account Executives (Seniors and Juniors)• End to end coordination for content creation, adaptation/localisation to final delivery/implementation/execution on E-Retailer online platforms and Syndication tools (Syndigo-Webcollage) at Global level (EMEA/APAC/LATAM), including E-Commerce and Digital Strategy, leading a team of E-Commerce Managers and Content Publishers.• Creation, implementation and development of Cost Estimations, CPS and other processes and procedures tools for planning, defining, executing, closing and monitoring the delivery of full scopes of E-Content Global tool-kits in a bi-directional axis, both to Brands (P&G, Coty) and to E-Retail platforms where they operate locally (Amazon & Non-Amazon). • Managing own budgets and financial AP/AR reporting. Reconciliation of Balance Sheet and P&L accounts, performing month-end-closing activities.• SharePoint structure design, ownership and administration. • Stakeholder in recruiting processes and candidates assessment and evaluation.• Creation and maintenance of Internal KPI cards. Show less

  • Head of Digital Assets Delivery

    Oct 2021 - Apr 2024

  • Head of Ecommerce Operations

    Apr 2021 - Sept 2021

  • Head of Shared Delivery Services

    Nov 2019 - Mar 2021

  • E-Commerce Delivery Director

    Nov 2017 - Oct 2019
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  Indg | grip

  May 2024 - Oct 2024

  Global digital portfolio | head of delivery

  • Leading and Optimizing Portfolio Digitization (Digital Assets) Delivery Operations for The Coca-Cola Company: I oversaw the end-to-end delivery of digital assets. I focused on streamlining workflows and supporting the Project Management team in maintaining a balanced backlog to enhance efficiency.• I strategically assigned Project Managers and Asset Producers to projects based on a careful match of skills and personalities to project requirements. I continuously drove team development to boost speed, efficiency, and quality, fostering a culture of continuous improvement.• I compiled and analyzed data, generating detailed status reports and dashboards for vertical leads. By proactively identifying and suggesting areas for improvement, I ensured data-driven decision-making and process enhancements.• Team Well-being and Efficiency: I fostered a positive work environment, balancing workloads to ensure optimal project fit. Prioritizing a client-centric approach, I focused on team happiness and productivity to deliver high-quality results.• Problem Solving: I engaged at any stage of the delivery process, from strategic planning to data management, resolving issues efficiently to keep projects on track.• Client Communication and Collaboration: I maintained clear and effective communication with clients through dashboards and meetings, discussing and implementing potential improvements for enhanced collaboration.• Process Improvement: Identifying and addressing process inefficiencies is key to my work methodology. I collaborated with the head of professional services to enhance tools and methodologies, taking a hands-on approach to drive continuous improvement and operational excellence.• Cross-Functional engagement: I worked closely with vertical leads, production studios, and senior management to address supply and demand challenges. Focusing on process optimization, data and automation, I supported strategic goals with a Lean and Six Sigma mindset. Show less

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  Imperial brands plc

  Nov 2024 - now

  Global supply chain strategy | manager project portfolio

  Project Portfolio Governance:• Enable clear decision-making processes and criteria for project and programme selection, prioritization, and resource allocation within the GSC project portfolio. Further ensure compliance with legal requirements, industry standards, and organizational policies throughout the project and programme lifecycle.• Establish and streamline benefit realization management processes across GSC, including defining relevant key performance indicators (KPIs) and metrics to track the achievement of project, programme, and portfolio benefits. Furter develop and implement mechanisms for monitoring KPIs and metrics to assess overall project portfolio health and progress, as well as own best practice and lessons learned repository for project and programmes across GSC.Project Portfolio Management:• Develop and maintain the overall roadmap for the GSC project portfolio, aligned with organizational goals and resource constraints.• Proactively identify opportunities for optimization and efficiency improvements within the project portfolio, driving initiatives to enhance overall effectiveness. As well as Proactively identify and assess risks and dependencies across the GSC project portfolio, implementing strategies to mitigate potential impacts.Stakeholder Engagement and Communication:• Foster strong relationships with key stakeholders across GSC and other relevant departments to ensure alignment of the GSC project portfolio with business objectives.• Provide regular updates and communication on project portfolio status, progress, and key milestones and KPIs to senior leadership and other stakeholders. Further act as a liaison between project delivery, stakeholders, and senior leadership to facilitate alignment and decision-making. Show less