Experience

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  Pac 12 softball

  Jan 2009 - Jan 2013

  Student- athlete
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  Oregon state university

  Aug 2009 - Jun 2013

  Student- athlete summer softball camp coaching assistant

  • INSPIRE, MOTIVATE, MENTOR and TEACH young girls with the skills required for college level softball program (i.e. throwing, hitting, running, and catching), and character to succeed as an athlete while pursuing an education; be responsible citizen in the community; be a team player; and develop leadership.

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  At&t

  Jun 2014 - Sept 2021

  ● Project manager for successful systems migration improved process completion cycle times by 50% for AT&T pre-sale processeso Cross-functional team consultant among planning, IT, sales, and finance to provide accurate requirements to improve processes in the new system o Managed user testing to verify deliverables matched requirementso Analyzed data to verify that migration created adequate improvements to process efficiencieso Created analysis reports for leadership to create confidence on approval of system migrationo Managed team training for system migration such as job aids, daily/ weekly training, and workload management● Analyzed data insights such aso Cycle time for planning, NSS, and automationo Volume changes due to process changeso Customer delays due to process inefficiencies Show less Currently working on RPA (robotic process automation) for the NSS business unit to improve repetitive manual tasks thus improving process efficiency.• Implemented automation process migrationo Managed the successful transition of implementing the automation process from a previously manually intensive processo Created job aides to assist manual portion/ fallout handling of automation process for team memberso Cross functional team consultant for programming team and manual process teams to determine and implement improvements to the processo Manages day to day work load for the manual team to ensure projects are completed in a timely manner• Automation process analysiso Creates and analyzes monthly reports for upper level managemento Analyzes data to determine possible improvements to the current automation design or processo Creates and analyzes data to verify and improve the success of manual team member processo Manages records and files for all submitted and completed projectsNetwork sales support consists of two main functions- pre- sale and post- sale for customer requests. Pre- sale involves designing and pricing the amount to provide a service to a customer. Post sale involves project managing the implementation of infrastructure for the sold service. This function is important to insure the infrastructure is deployed in a timely manner and per the preliminary designs. Both functions are technical in nature and NSD associates frequently interact with sales teams, business unit project managers, and THE network teams to perform their duties- both in pre and post- sale. NSS is also at the forefront of new services being deployed, which includes ASE and ADE. Show less

  • Professional- Technical Consulting ENGR+

    Nov 2019 - Sept 2021

  • Sr. Specialist- Tech Project MGMT

    Mar 2016 - Nov 2019

  • Associate- Network Planning Engineer

    Sept 2015 - Mar 2016

  • Budget Analyst

    Jun 2014 - Sept 2015
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  Ufc gym

  Sept 2018 - Mar 2020

  Personal trainer