Akshay Karvir

Akshay Karvir

Software Tester

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  • Timeline

  • About me

    Senior Engineer | SME | PowerScale (Isilon) at Dell Technologies

  • Education

    • SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

      2014 - 2017
      Bachelor of Technology - BTech Computer Engineering First class

      Activities and Societies: Students union

    • Vidyavardhini's College of Engineering and Technology

      2011 - 2013
      Diploma Computer Engineering First class
    • Dublin Business School

      2017 - 2018
      Master of Business Administration - MBA Marketing 2:2

      Pursued MBA in order to enhance the business knowledge to make strategic business decisions and to understand the full impact of those decisions.

  • Experience

    • Telclic ireland ltd.

      Oct 2015 - Dec 2015
      Software Tester

      Worked as software testing intern in an international environment with a team of experts.

    • Dell Technologies

      Jun 2018 - now

      *Assisting high end data storage clients with issues like data unavailability and access issues.* working with Field engineers remotely during on-site troubleshooting* Troubleshooting issues related filesystems including but not limited to panic/stack trace, hangdumps analysis, core analysis.* Analysis and troubleshooting OS and firmware upgrades, Standalone HTTP protocol-based monitoring application for OneFS known as InsightIQ and server-based protocols such as NTP, ICAP, SMTP,SNMP etc.* Various customer and management accolades for excellent results through out all quarters.*Highest CSAT scorer for EMEA region in terms of both positive CSAT’s and feedbacks received. Show less

      • Senior Engineer | SME PowerScale

        Apr 2022 - now
      • Centralized Technical Expert, Isilon

        Oct 2020 - Sept 2024
      • Senior Analyst | EMEA L2, Isilon

        Jan 2021 - Apr 2022
      • Analyst, Isilon

        Jun 2018 - Jan 2021
  • Licenses & Certifications

  • Honors & Awards

    • Awarded to Akshay Karvir
      Bachelor Of Technology (Computer Engineering) SVKM's NMIMS Aug 2017
    • Awarded to Akshay Karvir
      JRD Tata scholarship Tata trust Feb 2016