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Tim White

Desktop Support Officer

438 followers

Aldinga Beach, South Australia, Australia

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Timeline
About me
Technical People Leader | ITSM Champion
Education
- Software Education
  2011 -
  ISTQB Software Testing Foundation Course
- Australian Red Cross
  2018 -
  Provide First Aid
- First 5 Minutes
  2016 -
  Fire Warden Certification
- TAFE SA
  2002 -
  Certificate IV in Information Technology Support
- Cabra Dominican College
  1995 - 2000
  SACE
Experience
- Department for Education, South Australia
  Nov 2001 - Nov 2002
  Desktop Support Officer
- Internode
  Nov 2002 - Sept 2011
  - Customer Support Manager
    Jan 2007 - Sept 2011
  - Senior Customer Support Officer
    Jul 2005 - Jan 2007
  - Customer Support Officer
    Nov 2002 - Jul 2005
- IiNet
  Sept 2011 - Jan 2014
  Test Analyst
- TPG Telecom
  Jan 2014 - Jun 2022
  System Support Manager
- Frisk
  Jun 2022 - Nov 2024
  General Manager Service Delivery
- University of South Australia
  Dec 2024 - now
  ICT Campus Coordinator
Licenses & Certifications
- ISTQB Software Testing Foundation
  ANZ Testing Board
  Jun 2011
- ServiceNow IT Leadership Professional Certificate
  ServiceNow
  Dec 2024
  View certificate
- Provide First Aid
  Australian Red Cross
  Jan 2018
- Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts
  LinkedIn
  May 2022
  View certificate
- ITIL® Foundation 4 First Look
  LinkedIn
  May 2022
  View certificate
- Fire Warden
  First 5 Minutes Pty Ltd
  Jan 2016
- Learning ITIL®
  LinkedIn
  May 2022
  View certificate

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