Thet Kyawt San

Experience

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  ETrade Myanmar Co.ltd

  Jan 2016 - Nov 2016

  Customer Service Officer

  • Respond promptly to customer inquiries• Handle and resolve customer complains• Communicate & coordinate with internal departments• Maintain customer database• Follow up on customer interactions• Provide feedback on the efficiency of the customer service process• Email sends to host office and reply to customer• Upload news and advertisement to the website.

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  Disha Global Innovations

  Dec 2016 - Sept 2018

  Office Manager/ Sales Coordinator

  • Maintaining daily expenses & cash & sending reports to China end of each day • Preparation of monthly expense budget & all payment to be approved by management • Keeping and handling confidential documents and files safely.• All local coordination with banks, legal establishments, lawyers & auditors, the coordination will be done as per the requirement /approval of the management • Manage & Handle all invoices and payments.• Daily attendance management of employees and leave records.• Record all the employee personal data information and keep them to be updated.• Visa running process for all expats.• Flight ticket arrangement: booking, date change, and purchase for domestic and overseas trip for national and international staff.• Book hotel reservations and arrange airport transportation.• Assisting the sales team on collecting data on companies & contact person. • Coordinating on courier samples coming from China & sending to China • Coordinating with shipping companies & cargo companies on shipment status and keeping management updated.• Arrange to deliver to the supplier’s warehouse. Show less

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  Mote Poh

  Dec 2018 - Feb 2020

  Operations Manager

  ● Liaising with customers and suppliers (dsigner, printer, courier, merchants, clients, etc.)● Translating (English < > Myanmar) and proofreading documents● Managing databases Company's App and other Partner's App● Creating attractive discount content ● Following up with merchants (Hotels/ Restaurants/ Spas/ Entertainment)● Conducting researching online