Erin Bishop

Experience

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  Clarks

  Oct 2012 - Aug 2015

  Sales Assistant

  • Trained fitter for children’s shoes• Selling our product and answering customer queries/feedback• Building customer rapport and loyalty• End of day banking and some administrative duties

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  Headline Publishing Group

  May 2014 - May 2014

  Publicity Intern

  I undertook two weeks of work experience with Headline Publishing Group's in their publicity department. Over the course of two weeks, I was carried out a variety of tasks and obtained new skills. I created show cards, press releases and packs, using Biblio to find author data and images to create the press releases. I provided administrative duties including scanning, manning the inbox, mail merge, mailing books to reviewers, as well as searching for reviews and publicity for recent titles in current newspapers and magazines. I also had the opportunity to work outside of office hours by helping at a book launch in Goldsboro Books. Show less

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  Insight Guides

  Jun 2014 - Jun 2014

  Publishing Intern

  In June 2014 I completed two week work experience with Insight Guides, providing assistant across many different departments. Tasks included editorial work including proofreading both paper proofs and new digital eBook proofs, writing for publication such as picture captions for “Photo of the day” on their website, as well as filing, scanning archives, and general administrative duties.

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  Walker Books

  Aug 2014 - Aug 2014

  Marketing Intern

  I completed two weeks work experience at Walker Books working in their marketing and publicity department, as well as providing assistance to the sales department when needed. During my time there I created promotional packs and sent marketing materials for events, and I used Biblio on a daily basis for various reasons, such as finding author contact details and creating AI sheets. I also undertook research for future marketing events/projects, as well as carrying out general admin duties, including searching for press coverages and filing press clippings. Show less

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  Australia and New Zealand Festival of Literature and Arts

  May 2015 - Jul 2015

  Marketing & PR Intern

  During my internship, I supported the Marketing Manager, liaising with partners on promotions, advertising and listings content where needed. For the majority of my internship I researched and contacted influencers, relevant associations, interest groups and promotional platforms, promoting our festival and events. Other tasks included generating and scheduling social media posts and newsletter content, preparing and editing photographic, audio and film content for social media platforms, and programme distribution. Show less

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  Shoes & Sox

  Sept 2015 - Feb 2016

  Sales Assistant

  • Trained fitter for children’s shoes• Selling our product and answering customer queries/feedback• Building customer rapport and loyalty

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  Brand Collective Pty Ltd

  Apr 2016 - Sept 2016

  Marketing Assistant

  • Creating eDm content• Creating promotional posters and materials for stores• Creating and publishing social media posts on Facebook, including preparing and editing photographic and video content for social media platforms• Managing website content including sourcing imagery and description writing, as well as providing customer service for online customers

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  Shoes & Sox

  Sept 2016 - Aug 2018

  Online Manager

  • Updating content on the Shoes & Sox website, including uploading product, description writing, setting up promotions, merchandising category pages• Creating category pages, plus testing across browsers and devices• Updating site assets and working with our graphic designer to support promotional activities, as well as featuring bestselling product• Sourcing website imagery through third party suppliers and organising in-house photography shoots• Experience in using the SEMRush tool and writing for SEO• Designing eDms for customer database• Customer Support• Weekly and Monthly Sales Reporting, as well as monitoring and reporting on the performance of digital and marketing activity• Using AP21 and Magento eCommerce platforms• Google Analytics experience• General Admin duties - mail merge, coding invoices Show less

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  CUTTER AND SQUIDGE LTD

  Aug 2018 - now

  • Experience using Shopify for reporting, product management, and ensuring daily process are running smoothly, web orders have been received normally and are fulfilled on time• Liaising with external developers to improve website functionality• Designing and writing all copy for the website, newsletters and blogs as well as marketing materials (including leaflets for online orders, POS materials and more)• Liaising with a digital agency to manage and optimise digital marketing spend • Using & managing Zendesk and training the customer service team• Setting up events on Eventbrite• Setting up email campaigns and automations on MailChimp• Organising photoshoots, from booking the photographer, creating mood boards with the team, organising prop shop hire and running the shoot on the day.• Merchandising category pages and creating landing pages• Managing stock levels• Discount code creation• Briefing in designer on web assets and uploading them to the website• Being the main point of contact for anything digital or website related, including bug fixes, finding issues and coming up with solutions, and testing new web developments Show less

  • Ecommerce Manager

    Aug 2019 - now

  • Creative Marketing and eCommerce Assistant

    Aug 2018 - Aug 2019