
Sandra Sternberg, M.Ed., CCLS, CPE
Director, Child Life Program

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About me
Supervisor, Child Life Services, Certified Child Life Specialist, and Certified Parent Educator at Cedars-Sinai
Education

CSU Shiley Haynes Institute for Palliative Care
2022 - 2022Certificate of Completion Multidisciplinary Pediatric Palliative Care
Baylor College of Medicine
1986 - 1987Certificate of Completion Child Life Fellowship Program
American College of Education
2022 - 2023Master of Education Advanced Studies Distinguished Graduate with 4.0 GPAActivities and Societies: National Kappa Delta Pi Honor Society - Inducted April 2023

UCLA Extension
1996 - 1996Certificate of Completion Early Childhood Education, Advanced Core Program
California State University, Northridge
1981 - 1986Bachelor of Arts Child DevelopmentActivities and Societies: Child and Adolescent Development Association (CADA)
Experience

Harris County Hospital District - Ben Taub General Hospital
Feb 1987 - Nov 1990Director, Child Life ProgramGuided all aspects of program within this acute care facility and elite Level I trauma center which included leading daily clinical operations; human resource management; strategic planning; financial management; improving quality, safety and the patient and family experience; education and regulatory compliance; community and public relations. Oversaw the Child Life Fellowship Program in conjunction with Baylor College of Medicine.

Harbor-UCLA Medical Center
Dec 1990 - Oct 1995Director, Child Life Services & Supervisor, Volunteers for Children (VFC) ProgramDirected the overall Child Life program and offered clinical guidance to staff, serving pediatric patients and their families in inpatient and outpatient settings throughout the hospital by facilitating positive patient coping strategies through preparation and support for medical procedures. Assisted families in dealing with grief and loss through bereavement interventions and the creation of legacy items. Increased awareness and understanding of the medical environment with diagnosis education and resources. Advocated for preparation, diagnosis education, and procedural support as integral components to coping positively with hospitalization and illness. Afforded patients and their siblings opportunities for developmentally appropriate play and socialization. Ensured all Child Life staff, students, and volunteers provided a comforting, safe environment for hospitalized children and their families. Show less

University of La Verne
Sept 1992 - Sept 1996Course Lecturer, Child Development/Child Life, Department of EducationProvided educational lectures for child development/child life classes, including Medical Terminology and The Effects of Illness and Hospitalization on Childhood.

ChildrenFirst, Inc
Oct 1995 - Sept 1996Administrative Director, Corporate Backup Child Care CenterDirected an employer-sponsored childcare center intended for working parents needing care as a backup in case of an emergency or for children on school vacation. The Center provided age-appropriate, developmentally sound care for children 6 weeks to 12 years of age, meeting all local, state and National Association for the Education of Young Children (NAEYC) requirements for a consortium of businesses in the Downtown Los Angeles area.

Medical City Dallas Hospital, Inc.
Oct 1996 - Jun 2000Coordinator, Child Life Services & Volunteers in Pediatrics (VIP) ProgramResponsibilities included oversight of the daily operations of the Child Life program, offering quality patient and family-centered care, and minimizing the trauma of illness and hospitalization. Built and established positive relationships with staff, the multidisciplinary team, donors, and the community to support the hospital's children, adolescents, and their families. Managed multiple projects while maintaining exceptional customer service, using strong problem-solving and interpersonal skills.Managed the Volunteers in Pediatrics (VIP) program, selecting, orienting, training, and supervising volunteers and volunteer programs within the Medical Center. Show less

Journey of Hope Grief Support Center
Jul 2000 - Apr 2001Executive DirectorCollaborated with the Board of Directors to fulfill the organization's mission to renew hope, foster healing, and develop resilience in the hearts of children grieving the loss of a loved one, using core values of compassion, respect and empathy. Oversaw the administration and strategic plan of the organization including program development, fundraising, marketing, and community outreach.

Cedars-Sinai
Dec 2001 - nowSupervisor, Child Life Services & Certified Child Life Specialist, Pediatrics/PICU/CCICULeads and mentors a diverse and dynamic team to function using the most recent standards from the Association of Child Life Professionals. Is responsible for the supervision, professional development, mentoring, and evaluation of staff members. Manages department operations and clinical area programs, projects, and initiatives.Functions as a clinical child life specialist by providing psychosocially and developmentally based assessment and support to infants, children, youth, and their families to improve the patient experience (IPE) and catalyze effective change within Cedars-Sinai Guerin Children’s and the Medical Center.Plans and provides emotionally and developmentally appropriate health education and therapeutic play experiences to promote effective coping with health care experiences and continued cognitive and emotional growth. Enhances the quality of patient care through participation, documentation, and communication with other healthcare team members. Teaches and supervises child life volunteers and students.Serves as an expert clinical leader, advocate, and educator on child/adolescent development topics and patient adjustment to and coping with diagnosis and treatment.Supports the associate director and leadership team in work related to departmental operations. Show less

California State University, Northridge
Jan 2010 - nowGuest Lecturer and Speaker, Department of Child and Adolescent DevelopmentI guest lecture for Professional Pathways and Careers in Child and Adolescent Development, sharing my expertise as a certified child life specialist with students interested in working with children, youth, and their families to broaden their career horizons.

Eastern Washington University
Apr 2023 - nowGuest Lecturer, Department of Children's StudiesI am a guest lecturer for Child Life Community Virtual Practicum students. I discuss various topics and practical tips for working with hospitalized children, youth, and their families.

Child Life United
Jan 2024 - nowClinical Supervisor - Virtual Practicum Winter/Spring CohortAs a clinical supervisor, I offer education, guidance, and support for individuals interested in pursuing a career in child life. Through experiential learning, child life practicum students begin to increase their foundational knowledge of basic child life skills related to developmental assessment, play, preparation, and integration of child life theory into interventions with infants, children, youth, and families. Through these experiences, child life practicum students will have opportunities to investigate the process of applying child life and developmental theory in practical terms. Show less
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California State University, Northridge (CSUN)
Jul 2024 - nowFaculty LecturerDepartment of Child and Adolescent Development
Licenses & Certifications
- View certificate

Certified Parent Educator
Academy for Parenting Education and Coaching (APEC)Apr 2004 
Basic Life Support for Healthcare Providers (BLS)
American Heart AssociationSept 2022- View certificate

Certified Child Life Specialist
The Association of Child Life Professionals, Inc.Dec 1986
Honors & Awards
- Awarded to Sandra Sternberg, M.Ed., CCLS, CPEPresident's Award for Outstanding Quality Performance Cedars-Sinai Health System Apr 2019 The President's Award is given to employees who demonstrate a combination of the following qualities or characteristics that improve the patient experience and support the hospital's mission:•Creativity and innovation•First-rate problem solving abilities•Exceptional collaborative skills•Exceptional professionalism, kindness and/or responsiveness
- Awarded to Sandra Sternberg, M.Ed., CCLS, CPERecipient - "Healthcare Hero" Award Los Angeles Clippers Community Heroes Program Nov 2017 The Clippers Community Heroes Program honors people in the community who inspire children through community service, sports, mentoring or education.
- Awarded to Sandra Sternberg, M.Ed., CCLS, CPEFinalist - MD/RN Patient Experience Innovation Challenge Cedars-Sinai Medical Center Jun 2016 Modeled after the television show “Shark Tank", the Innovation Challenge was created by the hospital's MD/RN Collaborative to promote communication and encourage new ways to improve and enhance the patient experience.
Volunteer Experience
Weekend Foster Parent and Dog Walker
Issued by AGWC Rockin’ Rescues on Jul 2022
Associated with Sandra Sternberg, M.Ed., CCLS, CPECommunity Volunteer
Issued by American Red Cross Los Angeles Region on Jan 2019
Associated with Sandra Sternberg, M.Ed., CCLS, CPECommunity Outreach Volunteer & Member FBI LA CAAA (Los Angeles Citizens Academy Alumni Association)
Issued by Federal Bureau of Investigation (FBI) on Oct 2018
Associated with Sandra Sternberg, M.Ed., CCLS, CPECommunity Emergency Response Team (CERT) Volunteer
Issued by Los Angeles County Fire Department on Oct 2017
Associated with Sandra Sternberg, M.Ed., CCLS, CPECritical Response Childcare Volunteer
Issued by Child Life Disaster Relief on Sept 2017
Associated with Sandra Sternberg, M.Ed., CCLS, CPEChild Life Director, Board of Directors
Issued by Owie BowWowie and Friends Foundation on Jul 2007
Associated with Sandra Sternberg, M.Ed., CCLS, CPEStaff Director, Consultant, Trainer & Volunteer
Issued by Amie Karen Cancer Foundation, Camp Rainbow on Dec 2001
Associated with Sandra Sternberg, M.Ed., CCLS, CPECo-Chair, Annual Family Conference and Camp Discovery Planning Committees
Issued by American Cancer Society Childhood Cancer Committee - Dallas on Jan 1996
Associated with Sandra Sternberg, M.Ed., CCLS, CPECoordinator, Children's Services, Texas Chapter Expansion Project; VP Children's Services (LA)
Issued by Starlight Children's Foundation (Dallas, TX & Los Angeles, CA) on Jun 1991
Associated with Sandra Sternberg, M.Ed., CCLS, CPETeam Walk Committee Member & Volunteer
Issued by March of Dimes (Houston, TX & Los Angeles, CA) on Jun 1986
Associated with Sandra Sternberg, M.Ed., CCLS, CPE
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