Jangid Santosh

Experience

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  Global Institute of Technology,Jaipur

  Oct 2008 - Jun 2009

  Technical Assistant

  Assistant Network Administrator: • Taking Care of Network infrastructure of computers, Network Authentication, Configuration of Servers (SQUID, SAMBA, WEB SERVER, TELNET, and DNS).Lab Technician:• Assisting Instructors in taking the regular labs.• Assembling of H/W, Installation of OS, MS-Office, MS-Outlook, and Antivirus. Handel issues related to internet, printer, LAN connectivity & other hardware and software.

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  SJS( Channel Partner )TTSL

  Mar 2011 - May 2014

  Channel Sales Manager

  •Focus on customers need & advise them to buy a suitable product for maximum satisfaction.•Planning to achieve targets through innovative ideas.•Conducting interviews to recruit manpower.•Compiling data for feeding & maintain the same for future prospects.•Team management through planning, implementation & execution. •Complete selling formalities (login, paper work, billing etc.) necessary to complete the transaction.•Keeping in touch with existing & new customers/accounts, for strong customer relationship.•Conducting external activities to acquire maximum accounts.•Customer issue resolution and Provide a monthly report on Customer Experience.•Manage administration, Communicate and coordinate with internal departments.•Generating SME funnel & working on the same, for bulk deals.•Physical visit on TC, SME & Government accounts, with closing responsibility.•Deal directly with customers either by telephone, mail or face to face, Handle and resolve customer complaints.•Follow up on marketing generated leads in order to qualify them in an efficient manner.•Market analysis and assessment of competitors and market intelligence with a focus on the future and value creation.•Support the overall Territory Planning for the customer base assigned in collaboration with relevant units - Marketing, Field sales, Telle calling, Operations, DST Team etc.) Achievement: •Certification in June 2013 for stupendous achievement (PostPay sales). Show less

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  HARI OM BUILDHOMES PRIVATE LIMITED

  Jun 2014 - Nov 2014

  Sales Manager

  •Attending network events on a monthly basis, Build relationships with Real Estate Agents, Business set ups, Law firm etc.•Generate opportunities locally and set a marketing strategy for it , Define and implement the standard operating procedures for the department in line with the Company’s mission, vision and values.•Monitor and manage the performance of respective teams and members, Review and appraise staff in a timely manner to encourage employees to effectively implement plans and operate with maximum efficiency.•Act as an intermediary in negotiations between buyers over property prices and settlement details, and during the closing of sales.•Interview clients to determine what kinds of properties they are seeking & Guiding clients to ensure a smooth transition of sale.•Stay up beat with information. Maintain knowledge of real estate law, local economies, fair housing laws, and types of available mortgages & financing options.•Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the homes they are visiting.•Define and implement business strategy in consultation with Board, Supervise process and service quality improvement initiatives.•Assist in new customer acquisition and relationships, Ensure client satisfaction, repeat sales and expanding share-of-wallet.•Create a leadership pipeline and partner, Champion customer-centric work styles and approaches.•Ensure all policies and procedures are followed by the sales teams including :1.Attending to all leads and enquiries.2.Client follow-ups.3.Updating Master key database.4.Efficient use of telephony for outbound calls.5.Documentation and reports as required. Show less

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  Bharti Airtel

  Mar 2015 - Sept 2018

  •Implement effective sales & marketing strategies related to all product ranges through channel, direct sales team & Promoters.•Establish and maintain regular schedule of account appointments to represent the company at trade association meeting to promote products.•Develop and maintain effective business relationships & grow brand presence within new business accounts.•Process and follow up on inbound questions via e-mail & call distribution, such as product complaints, product inquiries, and support requests from current and prospective customers. •Participating in account development meetings & liaising effectively with internal departments like product development, sales support, and marketing department. •Identify opportunities to up-sell, Organize & lead account reviews. •Occasionally deliver invoices and follow up with the payment and collection.•Assist the Zonal Sales Manager to achieve sales targets and agreed strategies.•Ensure Availability of numbers and promotional material for the client. Negotiate and finalize contracts with key business clients. Show less •Understand the market thoroughly and know the players. Obtain information on competition, market price levels, new launches, seminars, new outlets, quality issues, product deliveries and report on monthly reports.•To ensure the appropriate level of coverage is given to both buying and potential customers within the customer platform in order to develop profitable growth. •To actively and effectively demonstrate, service, train, and achieve assigned targets for defined territory.•To target the appropriate customer groups to ensure successful introduction of new products & build fruitful working relationship with channel partners & end users.•Responsible for selling the company’s products and services within a defined geographic area & Interfaces with the technical team for escalations.•Ensure effective utilization of CRM tool, Conduct business in line with applicable laws and regulations, as well as with policies & procedures and the company’s code of conduct.•Responsible to work in close coordination with marketing team with regards to promotion, product launches & Provide market and competitor information to Reporting Manager & Marketing team.•Responsible to generate sales in the assigned territory of the respective channel and be accountable for the overall performance of the assigned territory.•Plan and implement comprehensive sales plan for the assigned territory that would contribute towards revenue and profit achievements.•Responsible to generate opportunities for cross divisional sales & responsible to establish and build sustainable relationships with customers and partners.•Manage and resolve all client/account issues, complaints and proactively work with appropriate department/internal teams.•Take the ownership of market/customer for all activities in the assigned territory and further develop the profitable sales Show less

  • Key Account Manager

    Apr 2017 - Sept 2018

  • Territory Sales Manager (Franchise Retail)

    Mar 2015 - Mar 2017
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  Corporate King Infra Projects

  Sept 2018 - Aug 2024

  Head of Sales

  •Handling company’s various products in the market & ensuring continual growth in market share for the organization through the achievement of sales targets. •Responsible for growing the client portfolio, pitch ideas to the customers & organize demonstrations.•Manage clients, digital campaigns, queries, escalations & work alongside functional and technical teams. •Proactive in seeking out new digital platforms & develop a social media strategy and set goals to increase brand awareness and increase engagement. •Manage all existing and upcoming projects design, on-time execution, implementation & completion. •Directs & supervises team to manage & process job as per agreed timeline. •Reviews all facility contracts / agreements and ensure terms and conditions are implemented. •Develop and deliver progress reports, proposals, requirements and documentation to company. •Coordinate the designs of new constructions & determine the need for repairs or renovations work with clients. •Drive operational efficiency and cost saving initiatives & ensure competent and adequate staffs are available as per plan. Show less

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  Jio

  Aug 2024 - now

  Key Account Manager

  *Build and maintain strong, long-lasting relationships with key clients to ensure satisfaction and loyalty.*Drive sales by identifying opportunities within existing accounts and upselling Jio's products and services.*Develop and implement strategic account plans to achieve set targets and ensure alignment with the company's objectives.*Serve as the primary point of contact for key clients, addressing their queries, resolving issues, and ensuring a high level of customer service.*Monitor market trends and competitor activities to identify new business opportunities and adjust account strategies accordingly.*Negotiate contracts and agreements with clients to secure the best possible terms while maintaining a mutually beneficial relationship.*Work closely with internal teams, such as marketing, technical support, and product development, to ensure client needs are met.*Prepare regular reports on account performance, including sales metrics, client satisfaction, and other key performance indicators (KPIs).*Assist in the onboarding process for new clients, providing necessary training and support to ensure smooth integration of Jio’s services.*Ensure that all activities comply with relevant laws, regulations, and company policies, while also managing risks associated with client accounts. Show less