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Priya Patel

Priya Patel

Incident & Change Manager

Followers of Priya Patel4000 followers
location of Priya PatelGurugram, Haryana, India

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  • Timeline

  • About me

    GRC | SNC Workbench Feature hands-on experience| Reporting | Implemented CAB from end to end | Vulnerability Assessment |Problem ,Change ,Request & Incident Manager | ITIL V4 Certified | ServiceNow

  • Education

    • Inderprastha Engineering College,Ghaziabad

      2015 - 2019
      Bachelor of Engineering - BE electronics and communication

    • D.A.V. SENIOR SECONDARY SCHOOL,ANPARA

      2000 - 2014
      Intermediate Science A

    • Defense Institute of Advanced Technology (DIAT), DU, DRDO

      2018 - 2018
      Internship Electrical, Electronics and Communications Engineering

      Activities and Societies: Driving a piezo driver using summer circuit.

  • Experience

    • Ericsson Digital Services

      Dec 2019 - Jun 2022
      Incident & Change Manager

    • BT

      Jun 2022 - Mar 2023
      Change Management - Senior Associate

    • SoftwareOne

      Mar 2023 - now
      Business Admin Associate

  • Licenses & Certifications