Samitha Reddy

Experience

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  Teradata Corporation

  Apr 2020 - Jul 2021

  Salesforce Developer

  • Spearheaded the creation and deployment of a robust Customer Support Web Application for a leading telecommunications client within Salesforce Sales Cloud.• Developed modern, responsive, and efficient UI components using Lightning Web Components (LWC), improving user experience and application performance.• Connected with external systems through API integrations, ensuring smooth data flow and enhanced system capabilities.• Performed essential administrative tasks such as managing user accounts, roles, and permissions to ensure appropriate access controls and security, facilitating seamless data migration and integration to maintain data integrity and consistency. Show less

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  Tata Consultancy Services

  Aug 2021 - Nov 2022

  Salesforce Developer

  • Successfully delivered 80% of Checkmarx security fixes, showcasing proficiency and dedication as a Salesforce Developer by resolving security vulnerabilities.• Enhanced and deployed key credit card functionalities, including requesting, enabling, blocking, and reporting lost/stolen cards, with data securely managed in Fiserv, within Sales and Service cloud.• Executed entity migration tasks using Workbench, Data Loader and Data Loader IO, ensuring data integrity and continuity during development and maintenance phase with 95% success rate.• Enhanced the authorized user feature by expanding the input options from just basic information to include additional details like phone number, improving user management and security.• Participated in sprint planning, daily stand-ups, and sprint demos as part of the agile development process. Show less

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  Deloitte

  May 2023 - now

  Salesforce Developer

  Proficient in crafting HTML-based email campaigns using Salesforce Marketing Cloud Content Builder, creating visually appealing and engaging email templates with reusable components.Experienced in CSS development for email design, ensuring consistent rendering and compatibility across multiple email clients and platforms, improving email design responsiveness by 15%.Created and deployed Lightning Web Components (LWC) to enhance customer support interfaces , reducing agent processing time by 30% and improving case resolution efficiency. Show less