Sanjeev Kumar Singh Tomar

Experience

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  M/s Speed Matrix India Pvt Ltd (A Multi-Level Marketing Company)

  Jan 2000 - May 2001

  Manager IT

  Job Profile:*Managed Microsoft Windows 2000 Server & Windows 2000 Professional Client computers.* Managed Company’s customized Software (Front End –Visual Basic, Back End – SQL Server 2000).* Office Administration.

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  M/s Alianca Logistics Pvt Ltd (formerly known as M/s Asiatic Logistics)

  Jun 2001 - Jan 2005

  System Administrator

  Job Profile:* Managing, Maintaining & Trouble Shooting of Microsoft Windows Servers, Win XP Clients & Network

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  Wipro Infotech

  Jan 2005 - Mar 2005

  Senior Engineer - Server Management

  Job Profile:* Resident Engineer in SAP Delhi, India* Managing DHCP server, DNS, Terminal server, ,Print Server, File Server, IIS Server* Trouble Shooting of Day-to-Day Problems related to Laptops & Desktops* Managing Cisco Routers & Switches* Managing Wi-Fi Zone

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  Kabul Technologies (Neda Telecommunications)

  Apr 2005 - Oct 2006

  IT Support Manager

  Job Profile:* Managed a team of 50 IT Support Technician* Site-serve before presenting the project report to Client (Financial as well as Technical aspect)* MIS Reports (Sales, Payment Recd. & New Projects) daily and on monthly basis to Management* Data Backup (Company’s critical Data) on Tape Drives* Vendor ManagementProjects:* Punjab National Bank, Kabul branch, configured the internet connection using Air span wireless modems, LAN & Computers Setup.* International Medical Corps, (IMC), Configuration of firewall and Spam protection for their WAN and VPN clients using ASTARO firewall gateway.* Ministry of Agriculture, (MOA), Installation and configuration of windows 2003 domain and configured the VSAT connection (express AM22) for the Internet access. * British Geological Surveys (BGS), Implemented and configure the Windows 2003 domain and Cisco Switches, configured the VSAT connection along with the wireless Access Points for the in-house Laptop access. Implementation of Cisco PIX 515. * French Embassy connected the three offices of French embassy using Wireless AP’s.* Military Project Research Institute, (MPRI), configured the VOIP router. * CND, Installation of LAN and WAN with the configuration of workgroup of WIN XP.* OTF, installation of VOIP, VPN and workgroup in their Kabul premises.* PERINI, client of Al-Sabah group, Kuwait, Installation of VSAT and win2003 domain with exchange server.* Halo Trust, Implemented Air span wireless WAN link with the LAN implementation.* KROLL (US security agency in Kabul), Implemented windows 2003 network.* International Rescue Committee (IRC), Implementation of windows 2003 domain, configured the LAN and WAN setup with VOIP phones.* IMPACS, Kabul, Configured the point-to-point link to provide the internet Link along with the implantation of windows XP workgroup.* Emergency Hospital, Kabul, Configured the LAN and WAN link across the branches of hospital in Afghanistan. Show less

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  Afghan Telecom (Ministry of Communications)

  Nov 2006 - Apr 2007

  Consultant - Networking System Expert (World Bank Project)

  Job Profile:* Implement PGCN (Provincial Government Communication Network).* Network Implementation (All 34 Ministries of Afghanistan).* Design Afghan Telecom offices Network.* Design MIS Reports format, for day to day IT Departments (of All 34 ministries) Operation.* Training of Afghan Telecom Technical Staff (CCNA – Cisco Routers & Switches, Windows Servers & Client Management, Wireless Networks, Cisco Pix 501, Network Troubleshooting, & MIS Report Designing.* Setup Data Backup Systems in all 34 Ministries and also in Afghan Telecom Offices, Schedule of Backups on Tape Drives and their management.* Schedule weekly Checkup of all Ministries Workstations against Virus Threat, Spy ware, Ad ware and update Antivirus Software virus definition files.Projects:*Network of PGCN (Provincial Government Communication Network)*Ministries Network Connectivity*Training of Afghan Telecom Technical Staff Show less

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  IBM SRO

  Jul 2007 - Jun 2008

  Information Technology Specialist (VMware/Wintel)

  Job Profile:*System Responsible / System Engineer for servers located in Europe.* Managed wintel (2000 / 2003 ) Servers remotely - via RDP, RIB, RSA-II, Citrix* Monitor system logs (Application/Security/System) and activity on all servers and devices* Manages VMware ESX Servers - via VMware virtual-center client / web access * Data Backup through TSM (Tivoli Storage Manager) - both scheduled with different management classes (Services “Tivoli Client acceptor” “ TSM Scheduler” / Manual backup & VERITAS snapshot* TLM (Tivoli Monitoring) for ARS (Action Request System) Tickets – Order / Problem / Incident. Processes Change Management / Problem Management* Hardware monitoring through HP Systems Insight Manager, IBM Director* Software Monitoring through MOM (Microsoft Operation Manager) / TLM * Network Management – by WhatsUp Gold* Patch Management Software – Patch Link Software, MBSA (SUS – Software Update Services) * Maintain SLA on the following services DHCP, DNS, WINS, IIS, Active Directory, Terminal server, File server, Print server, MS Clusters Show less

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  Optimum Solutions (S) Pte Ltd, Singapore

  Jun 2008 - Sept 2011

  Systems Consultant (Client: Citibank, N.A.)

  Job Profile:*Datacenter Migration Lead for VMware and Wintel Platform (Region – ASPAC).*Stakeholder management – Effectively engage the stake holders*MIS ReportingProjects:*Datcenter migration (Telepark to Cintech II) – Setup new physical servers at target datacenter and swing the application workload. *VMware Infrastructure Projects – Design, planning, Implementation and handover to operation teams for BAU support in ASPAC region.*VMware Migration projects - Migrate VMware ESX servers 3.5 to VMware vSphere ESXi 4.0 and further migrate to VMware vSphere ESXi 5.0*Optimization and consolidation projects in ASPAC region - Optimize and consolidate servers from tech-rooms or communication rooms to strategic or satellite datacenters.*COB site migration from Zürich to Singapore – Platform VMware and Wintel. Show less

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  Citi

  Sept 2011 - now

  Job Profile * Responsible for managing and supporting multiple risk and control programs for the organization including defining the strategy, approach, processes, quality, tools, and reporting that provide global risk management consistency and excellence.* Establish quarterly Risk and Control Assessment process of attributes to ensure proper calculation and control.* Identify and assign key metrics (e.g., KRI/KPIs) to support effective monitoring and management of operational risk including controls assurance and ensure issues identified and corrective actions are raised to address gaps.* Work to maximize MCA completeness and IBAM (Issues being addressed by management) ratios.* Work closely with business partners on findings and makes recommendations on improving practices.* Develop procedural implementation and change management process with Operations and Reporting team to ensure proper governance and controls exist.* Examine procedures for consistency and gaps relative to company policies and regulations in addition to impacts on customer experience.* Conduct internal testing of dispute processes to ensure control environment is designed properly.* Monitor exceptions to dispute policy and identifies drivers of exceptions.* Follow through corrective action plans to resolve identified issues either by management or audit. Show less Job Profile (July 2020 – Dec 2021)* Aligned to CTI Infrastructure Services - App hosting Middleware and managing GCB projects as a "LOB lead" for "Wealth Management" and "In-Country". Govern all the projects across all LOBs as a "Service Governance Lead" role. Managing Strategic and Critical Initiatives for APAC and EMEA Region.* Submission of GRC (Governance Risk & Control) and MCA (Management Control Assessment) for Middleware* Stakeholder management – Effective engagement of stakeholders, Involve them over fortnightly cadence meeting.* Onsite and offshore team management – located in both Citi premises and Partners sites.* Vendor Management – TP-RAP (Third party risk assessment process) - Planning, TP-RAP (Third party risk assessment process) - Due Diligence, CASP+, BOP and CBAT (Cross border Automation tool)* Responsible for APAC In-Country GCB Infrastructure support.* Regular Interlock meetings with Counterparts of all other regions. To ensure regions follow unified processes and practices.Job Profile (Mar 2018 - July 2020)* Technical Lead for Messaging / Tibco for APAC and EMEA region under DP&IM GIPD organization.* Program / Project Technical Lead for Strategic and Critical time sensitive initiatives for APAC and EMEA region.Job Profile (Apr 2017 – Feb 2018)* Support lead for GCB ASIA Portfolio - (UAT-1) PROD-1 Environment for Web/App, Middleware and DB. * Responsible for uptime of Prod-1 environment 24x7 to facilitate Daily Digital and Non-Digital code deployments.Job Profile (Mar 2016 – Apr 2017)*Project Technical Lead for GCG CIS team. Managed Platform/VMware Projects which are align to GCG Business.* Build Quality Assurance - to ensure all new projects having Load Balancer, High availability, and resilient infrastructure for all Critical / FCA applications to avoid customer impact in case of PRD issue and bring up the services within agreed SLA for Sev1 / Sev 2. Show less Job Profile:* Program/Project Technical Lead (Datacenter) Region – APAC* Technical lead - Servers consolidation/optimization* Stakeholder management – Effectively engage the stake holders* Submission of GRC and MCA* Onsite and offshore team management* MIS Reporting.Projects:* IGNIO - Neural automation system for enterprises - ignio™ constructs a unified enterprise blueprint by assimilating and mining unstructured and semi-structured data sources from within or outside an enterprise. ignio™ handles multiple overlapping data sources and versions; performs data integrity and completeness checks; as well as drives systematic and progressive improvement of the blueprint through guided addition of new data sources.* RPA - Robotic Process Automation - is the use of software with artificial intelligence and machine learning capabilities to handle high-volume, repetitive tasks. It can be scheduled 24*7 and work independently without human intervention. * Dot Net Migration for Unisys Apps – Successfully completed the production cutover of the Franchise Critical and Monetary Authority of Singapore (MAS) Critical application Cheque Clearing System Singapore. The production cutover also involved upgrading the server from de-supported versions Windows 2003 to supported versions Windows 2012. * MY-Payment Gateway Servers - Successfully migrated Malaysia local Internet facing, 24x7 e-Commerce service based Payment Gateway application to Regional Datacenter in Singapore and Hong Kong. * JP-CFJ Apps Migration – Successfully migrated CitiFinancial Japan applications to VMware Infrastructure in APAC regional datacenters (SG/HK) under the initiative of Japan workload migration to Region. * ID-Dialer Migration – To fulfill a regulatory mandate to separate Indonesia from the rest of the region, successfully completed the build and go-live activities for Indonesia Telesales & Collections Auto Dialers. Show less

  • Vice President | Business Risk Officer

    Jan 2022 - now

  • Assistant Vice President | Infrastructure Sr. Tech Analyst

    Mar 2016 - Dec 2021

  • Manager | Infrastructure Tech Analyst

    Sept 2011 - Mar 2016