Bryce York

Experience

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  Texas A&M University Golf Course

  May 2009 - Aug 2009

  Maintenance

  Assisted in the maintenance of the greens, tees, and fairways.Maximized playability with timely upkeep and professionalism.Worked equally well in groups or alone.Proficient in turf grass management.

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  Mira Vista Landscaping

  Feb 2012 - Apr 2013

  Landscape Supervisor

  Maintained home properties and commercial properties. Managed work crews to maximize work efficiency and productivity. Increased organization by creating Spreadsheets of daily work schedules and work completed. Performed in regular landscaping maintenance and sports turf management.

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  Capital One

  Jan 2014 - Aug 2017

  Performed analysis for the alert and case level and wrote SARs for the credit card spectrum of AML and fraud investigations.Learned the process of writing a complete SAR and mastered complete analysis of an account as well as the clear and concise writing of a SAR.Developed an efficient way to analyze and complete a SAR with the analysis reports, due diligence, KYC, and other required documents in a timely manner that exceeded peers.Mastered the use of the tools used within Capital One to analyze and write reports (TSYS, Actimize, etc.)Taught ways to mitigate fraud and money laundering and to better differentiate patterns of money laundering through credit cards (rapid movement, tax evasion, structuring, etc.)Mentored new hires and tenured associates and aided in training to boost performance of associates.Aided in process improvement to cut down on wasted time and procedures.Achieved exceptional quality as well as being the top producer of investigations in Capital One. Show less

  • AML Investigator

    Jan 2016 - Aug 2017

  • Funding Analyst

    Jan 2014 - Jan 2016
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  Exeter Finance

  Jan 2018 - Sept 2018

  Credit Analyst
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  M.five networking services, inc.

  Dec 2018 - now

  I connect businesses with the appropriate technology provider to best suit their needs all at NO cost to the business, bringing technology and functionality to further enhance the business operations. I bring in the suppliers as well as the knowledge to be a trusted technology advisor for bandwith, UCaaS, CCaaS, cybersecurity, and all other cloud providers. With over 200 providers in our portfolio, we work with IT companies and the decision makers to save the business money and help with expansions, multi-locations, and upgrades/contract renewals. Show less

  • Director of Contact Center Consultant

    Feb 2023 - now

  • Customer Relations Manager

    Dec 2018 - Feb 2023