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Ikeh Favour (ACIPM)
Front desk/ Secretary

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About me
Human resource Officer
Education

University of calabar secondary school
-West africa senior school certificate
Cross River University of Technology Calabar..
2013 - 2018Bachelor of Science - BS Microbiology, General Second class upper
AltSchool Africa
2022 - 2022Product management
Experience

Redwood swimming school
Jan 2015 - Dec 2015Front desk/ Secretary Attended to student queries and resolved issues. Cashiered the front register. Assisted in daily office needs. Ensured every student was fully registered and attended to. Answered phone calls and scheduled meetings

Platinum Index Limited
Dec 2018 - Nov 2019Human Resource/ Administrative Officer• Conducted end to end recruitment for three departments in the Company and successfully hired a total of five employees in the course of my employment as a Human Resource Officer. Developed weekly report template and performance appraisal template for all department in coordination with the Heads of various departments.• Organized monthly general and departmental trainings.• Conducted exit interviews, documented all feedbacks in accordance with the established HR standards operating procedures.• Assisted individual department Managers in formulating their requirements in the form of Job descriptions.• Represented the Company in external and internal events and meetings.• Ensured the salaries of employees are distributed on time and opened corporate bank accounts for both old and new employees.• Effectively managed both incoming and outgoing correspondence to improve communication process.• Ensured policies are kept current, approved and staff are aware of their implications.• Trained and supervised low level clerical staff.• Maintained appropriate filling of personal and professional documentation.• Executed other administrative duties to ensure the smooth running of the office on a daily basis. Show less

DROPOFFF TECHNOLOGIES
Nov 2019 - Jan 2021Human Resource Assistant• Administered the onboarding process of newly hired employees by initiating pre-employment checks, screenings and first day orientations to acquaint them with the company’s operational procedures and policies.• Executed strategic HR initiatives across departments, from staffing and performance management to compensation planning, succession planning and employee communication among others to achieve high performing employees for the company.• Conducted thorough investigation on complaints brought forward by employees to come up with appropriate and prompt resolution.• Conducted exit interviews, documented all feedbacks in accordance with the established HR standards operating procedures.• Supported the execution of various developmental programs for both existing and new employees for their continuous personal and professional growth.• Provided immediate response to all general inquiries regarding HR policies, employment laws and compliances.• Created job descriptions, scheduled interviews and prepared offers to successful candidates.• Organized multiple activities such as in-house events, monthly bonding outings, to engage employees.• Ensured that the salaries of employees were distributed on time.• Effectively performed administrative duties to ensure the smooth running of the office. Show less

HotBox Technology
Mar 2021 - nowHuman Resources Manager• Providing advisory services to management on the best practices in line with the Nigerian Labour Law on employee – employer relationship. • Developing and implementing other employee administration activities including payroll administration, employee welfare and statutory obligations.• Implementing the best Human Resource practices which are necessary for organizational growth through learning and development, career management, manpower planning, performance management, exit management, employee onboarding.• Overseeing and managing the performance appraisal system (performance management activities ranging from target setting/performance planning, performance monitoring and periodic performance appraisal) that drives high performance, as well as driving people transformation and change management initiatives across the organization.• Devising and promoting collaborative measures across the business units, in line with the company’s goals while ensuring Human resources strategies are well communicated.• Managing the disciplinary and grievance processes within the organization.• Coordinating staff recruitment and selection process in order to ensure a timely, organized and comprehensive procedure is applied in hiring well qualified or entry level staff to ensure the organization employs the right candidate with the right skills, knowledge, qualification, experience for the right position. • Reviewing and developing job descriptions for all positions in the company as well as updating job requirements for all positions periodically to maintain work structure.• Analyzing and modifying compensation and benefits policies of the company to establish competitiveness and compliance with the laws of the land.• Working closely with management in designing and implementing succession planning, leadership development program and a mentorship program. Show less
Licenses & Certifications
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ACIPM in view
Chartered Institute of Personnel Management of Nigeria CIPM (Official LinkedIn Account)- View certificate

Human Resources Foundations
LinkedInMay 2020 - View certificate

Administrative Human Resources
LinkedInJun 2020 - View certificate

Human Resources: Compensation and Benefits
LinkedInJun 2020 - View certificate

Recruiting Foundations
LinkedInMay 2020 - View certificate

Workflow Specialist Certificate
AsanaMar 2025 - View certificate

Human Resources: Payroll
LinkedInMay 2020
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