Emma Overbeek

Experience

• 

  HTC inc. (Horry Telephone Cooperative)

  May 2019 - now

  Plan, execute, and close special projects in conjunction with internal and external stakeholders. Responsible for corporate projects and serves as a primary liaison between departments of the organization, including Executive Staff. Organize, design, develop, evaluate, and conduct training programs for HTC and its subsidiaries. Utilize various approaches to adult learning in a corporate training environment so that personal and professional development occurs at all levels of the organization. Ensure that a proven and diverse mixture of training methodology, techniques, and platforms are offered in order to support the company’s mission. Organize, design, develop, evaluate, and conduct training programs for HTC and its subsidiaries. Utilize various approaches to adult learning in a corporate training environment so that personal and professional development occurs at all levels of the organization. Ensure that a proven and diverse mixture of training methodology, techniques, and platforms are offered in order to support the company’s mission. Active in the onboarding process for incoming Customer Relations Associates. Developed and conducted new training for the onboarding process. Developed e-learning courses, resource guides, and needs-based training material. Reviewed applications for new job postings. Contacted employment references for applicants. Scheduled interviews with applicants. Designed and developed content for the company’s internal website. Provided excellent customer service to members. Promoted HTC services to meet members’ needs. Displayed outstanding sales tactics. Demonstrated proficiency in internal corporate programs to complete orders.

  • Corporate Initiatives Specialist

    Jan 2024 - now

  • Corporate Trainer

    Dec 2023 - Jan 2024

  • Assistant Corporate Trainer

    Jul 2022 - Dec 2023

  • Human Resources Training Intern

    Jun 2021 - Jul 2022

  • Customer Relations Associate

    May 2019 - Jun 2021