Akash Kumbhare

Experience

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  Radisson

  Jan 2010 - Jan 2011

  Associate

  Consistently offer professional, friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayFollow outlet policies, procedures and service standardsHave full knowledge of beverage lists and promotionsHave full knowledge of all menu items, garnishes, contents and preparation methodsFollow all safety and sanitation policies when handling food and beverageOther duties as assigned

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  The Leela Palaces, Hotels and Resorts

  Jan 2011 - Jan 2012

  Executive bartender

  EXECUTIVE BARTENDERPrepare alcohol or non-alcohol beverages for bar and restaurant patronsInteract with customers, take orders and serve snacks and drinksAssess customers’ needs and preferences and make recommendationsMix ingredients to prepare cocktailsPlan and present bar menuCheck customers’ identification and confirm it meets legal drinking ageRestock and replenish bar inventory and suppliesStay guest focused and nurture an excellent guest experienceComply with all food and beverage regulations Show less

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  M. H. Alshaya Co.

  Jan 2012 - Jan 2016

  Restaurant Supervisor

  HospitalityAssist the Restaurant Manager in Interviewing, selecting, training, supervising, counseling and disciplining outlet staff. • Supervising the floor during meal periods to ensure that all Capella standards and steps of service are met through all guests interactions. • Ensuring that checklists, requisitions and proper opening and closing functions are being completed each shift. • Communicate effectively, both verbally and in writing, to provide clear direction to the staff. • Observe performance and encourage improvement where necessary. • Ensure staffing levels for all outlets are accurate based on hotel and outlet business levels. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. • Communicate with guests and employees using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information. • Remain calm and alert, especially during emergency situation and/or heavy hotel activity, serving as a role model for the staff and other hotel employees. • Ensure basic standard operating procedures for all outlets are in place and are in compliance with Federal, state, local and Capella’s own practices. (e.g. ServSafe, Responsible Vendor) • Ensuring that all steps of services as outlines in training materials are being followed on a daily basis. • Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Answer telephones in a clear voice, coordinate and document reservations. Organize special events in the restaurant such as receptions. Maintain rapport with all departments and attend relevant meetings. Show less

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  Marriott International

  Jan 2012 - Jan 2012

  Team Lead

  To ensure all UCL personnel, clients and their guests are greeted and attended to in a professional, efficient and discreet manner.To ensure effective communication with the hospitality management team and service delivery teamTo provide feedback to the Hospitality Manager on any client comments or special requests made by the clients and their guests.Ensure that all rooms are laid out in accordance with the users requirementsTo hold regular Team Huddles and Event Briefings with the hospitality delivery teamTo assist with the Hospitality supervisor with team rotasTo actively run events ensuring the correct standards are met and event procedures are followed from start to finishUndertake regular checks to ensure that all meeting rooms are clean and hospitality services are presented to the highest standards and the client's satisfaction.Adhere to the company security procedures and maintain client confidentiality at all times. Show less

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  AlSallal Projects Trading Company

  Jan 2017 - Sept 2018

  Asst. Restaurant Manager

  Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved • Effectively manage the restaurant in the absence of the Restaurant Manager • Manage operations with passion, integrity, and knowledge while promoting the culture and values of the Silo • Implement new company policies and procedures by developing plans and instructing staff • Provide direction to shift leaders, and staff to achieve restaurant goals • Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement • Provide coaching and feedback to managers and staff and assess performance on and ongoing basis • Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations • Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness • Consistently monitor product and labor costs to remain within goals • Solicit guest feedback to understand the needs and wants of customers • Train and coach staff on guest services principles and practices • Follow the Silo Restaurant policies and procedures, including those for cash handing and safety/security • Monitor and maintain the Micros POS System • Assist in new menu implementation • Develop and implement creative solutions to areas of improvement • Assist in conducting staff and daily pre-shift meetings • Assist in any areas of the restaurant when staffing constraints require • Identify employee weaknesses and retrain as necessary • Complete the season to the specifications outlined in your Employment Contract. Show less

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  Hilton

  Nov 2018 - Dec 2019

  Restaurant operations Manager
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  Groupsix united company

  Dec 2019 - Feb 2022

  Restaurant General Manager ( Habra )

  - Controls day-to-day operations by scheduling, ordering, and developing the restaurant team members.• Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions.• Recruits, interviews, and hires team members, conducts performance appraisals, takes disciplinary action, motivates and trains.• Has authority to hire and terminate (or participate in those decisions) with approval/partnership from Human Resources.• Ensures that the Occupational Safety and Health Act, local health and safety codes, as well as the company safety and security policies are being adhered to.• Ensures that the restaurant is in compliance with the preventative maintenance program with regards to facility, equipment, and grounds maintenance.• Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team.• Maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards.• Ensures food quality and 100% customer satisfaction.• Ensures complete and timely execution of corporate & local marketing programs. Show less

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  SISBAN

  Feb 2022 - Feb 2024

  Operations Manager

  Managing stock control and inventory checks.Having a keen eye on budgets and budgetary changes.Communicating changes in an order process to relevant parties.Ensuring that health and safety regulations are followed.Documenting procedures for third-party monitoring.Creating and monitoring projects and teams.Reviewing workloads and manpower to ensure targets are met.Supporting the CEO or executive team’s vision and process ideals.Ensuring staff working on processes are happy and operating efficiently.Supporting all functions of the business to work together. Show less

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  Freelance

  Oct 2023 - now

  Operational Specialist

  I am a motivated professional with communication proficiency and extensive Operations Manager experience. Developing unique guest service. Meeting or exceeding daily, weekly, and monthly sales goals. Ensuring compliance with policies, procedures, regulations, and food safety guidelines. I also have aStrong experience as restaurant Pre-Opening team.1. Was Part of 2 The Cheesecake Factory opening as FOH Trainer in Kuwait.2. Was Part of entire brand launch of HABRA, Lunchroom, GunBun and Chestnut opening of 4 Restaurants in Riyadh and 1 Radisson Hotel in India Market.I have artfully balanced workplace objectives and productive relationship, inspiring strategic and insightful suggestions to achieve a competitive business edge.I have enclosed my Resume for you review. I appreciate your time and consideration of my candidacy. In my NEXT ROLE 💥 ✅ Passionate about the quality of the food products, the food services, and the overall experience that our teams provide to our guests 🔥 ✅ International expertise within the food service industry with experience across Europe, Africa, and the Middle-East 🌍 ✅ Passionate about creating an environment where every single day we make the people who work with us and the people we serve feel special and valued ❤️ ✅ Broad expertise within casual dining, luxury and fine dining - in Cafés, Bistros, and Restaurants 👨‍🍳 ✅ Proven successes driving business revenues and organisational growth 🏆 ✅ Broad expertise managing brand development and culinary innovation 🙌 ✅ Multicultural team leadership 🌈 ✅ Broad expertise in developing concepts and project managing new openings 🌟 ✅ Recognised for integrity and resilience 💫 Show less

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  KELTD Co

  Jan 2024 - now

  Director of Operations

  Develop and execute the company’s business strategies to attain the goals of the board and shareholders.Provide strategic advice to the board and Chairperson so for an accurate view of the market and the company’s future.Prepare and implement comprehensive business plans to facilitate achievement.Plan cost-effective operations and market development activities.Ensure company policies and legal guidelines are communicated all the way and that they are followed at all times.Communicate and maintain trust relationships with shareholders, business partners, and authorities.Oversee the company’s financial performance, investments, and other business ventures.Delegate responsibilities and supervise the work of executives providing guidance and motivation to drive maximum performance.Read all submitted reports by lower-rank managers to reward performance, prevent issues, and resolve problems.Act as the public speaker and public relations representative of the company.Analyze problematic situations and occurrences.Provide solutions to ensure company survival and growth. Show less