Patrick Bush

Experience

• 

  Clemson University

  Aug 2013 - Sept 2014

  Front Desk Assistant

  Provided excellent customer service by communicating with students, serving as liaison between students and maintenance, and assisting students with room assignments per policies and procedures

• 

  Clemson University College of Engineering and Science

  Aug 2015 - May 2016

  Bioengineering Senior Capstone

  • Designed, created, and tested a biomedical device in collaboration with the Director of Otolaryngology at Greenville Health Systems• Conducted a market analysis, researched similar patents, produced prototype, performed verification and validation testing, and created a design history file• Collaborated with 3D printing companies to produce a to-scale prototype of our device

• 

  King of Carts

  Jun 2016 - Aug 2016

  Quality Control Technician

  • Hit and maintained 100% accuracy on inspections with zero customer complaints• Worked collaboratively with other departments to ensure quality carts• Delivered high-levels of customer satisfaction by inspecting and finishing carts per customer specifications

• 

  College of Charleston

  Aug 2016 - Jun 2017

  Graduate Assistant

  Perform a variety of tasks to assist business professors at College of Charleston

• 

  Mercedes-Benz Vans, LLC (Charleston, SC)

  Sept 2017 - Jul 2018

  Financial Analyst

  • Worked closely with other departments, performing cost analysis on projects to support investment decisions• Developed macros to automate financial reports to support management team decisions• Conducted short-term and long-term plannings for my departments to help MBV achieve its bottom line

• 

  Epic

  May 2019 - Aug 2021

  Technical Solutions Engineer

  • Guide long-term success for customers’ Electronic Health Record (EHR) software implementation by leading weekly meetings, communicating future direction of the product, delegate tasks to team members, documenting quarterly progress reports, and directing short and long term project plans• Managed multi-disciplinary teams of up to 15 people, tracked team progress, and provided project updates• Evaluated current state software workflows and provided recommendations in areas with room for optimization• Utilized analytical skills to triage and evaluate an average of 20 new software configuration issues monthly, met a 100% response time threshold, and provided discrete solutions to issues presented• Primary point of contact for Radiology IT issues and escalation management for 3 major organizations• Served as a liaison between customers and external vendors to ensure technical requirements and needs were met• Gained experience programming in M, developing enhancements and fixes to Epic software• Conducted weekly 1:1s, provided frequent feedback and performance reviews as part of one year mentorship Show less

• 

  The Ohio State University Wexner Medical Center

  Sept 2022 - Nov 2022

  Epic Consultant
• 

  MUSC Health

  Feb 2023 - Mar 2024

  Epic Consultant
• 

  Aspirus Health

  Apr 2024 - now

  Epic Consultant