Jessica Mouw

Experience

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  Hyvee Grocery

  May 2018 - Jan 2022

  Customer Service Representative

  -Answered questions and addressed concerns customers had about their shopping experience-Communicated with third-party services to complete transactions through Western Union, Iowa American Lottery, the United States Postal Service, and more

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  TREND Magazine

  Aug 2020 - now

  -Supervise the editorial committee and collaborate with other directors-Pitch and develop ideas for long-form and short-form content on digital and print spaces -Write feature stories for the print edition of the magazine covering social issues through the lens of fashion-Copy edit the work of the social media team and fashion committees using AP style -Reached out to local businesses to organize fundraisers and create brand awareness-Contacted local boutiques to pull clothing for magazine photoshoots -Wrote 4 published stories for the digital version of the magazine-Interviewed fashion directors for short-form stories in the print edition of the magazine

  • Editorial Director: Beauty

    Aug 2023 - now

  • Lifestyle Editor

    Jun 2022 - Aug 2023

  • Public Relations Committee Member

    Aug 2021 - May 2022

  • Editorial Committee Member

    Aug 2020 - Aug 2021
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  Iowa State University

  Mar 2021 - Dec 2023

  -Assist students, staff, faculty, and community members across academic disciplines as they work on various forms of written, oral, visual, or electronic (WOVE) communication-Counsel writers at all stages of the composition process, from brainstorming and organizing ideas to revising and polishing drafts -Created a file retention system that helps document and preserve communications between the university and employees who seek disability and family leave-Bolstered the Employee/Labor Relations team's understanding of digital platforms such as Box Drive -Upheld the university's academic integrity policies-Helped students navigate changes to the process of taking exams throughout the Covid-19 pandemic

  • Communication Consultant

    Nov 2022 - Dec 2023

  • Employee/Labor Relations Intern

    Jan 2022 - Dec 2022

  • Exam Proctor

    Mar 2021 - Jan 2022
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  Department of Psychology - Iowa State

  Jan 2022 - Dec 2023

  -Conduct studies that analyze how human moods and behaviors are impacted by social media, virtual reality, and video games-Help participants feel comfortable and ensure their awareness of their ethical rights as they contribute to the advancement of social science -Present to prospective high school students about the opportunities they could have as an Iowa State psychology student-Work with advising team to ensure that promotional materials for the department are appealing and accurately reflect the campus culture -Lead class discussions on how to facilitate wellness in college to freshmen students and connect them to resources that help them thrive on campus -Organize social events for students to get acquainted with each other and their community -Graded papers for students in Psychology of the Workplace and provide edits on how to better semantically and grammatically communicate principles of psychology-Evaluated students' final creative projects

  • Media Research Lab Research Assistant

    Jan 2022 - Dec 2023

  • Peer Ambassador

    Aug 2021 - Dec 2023

  • Freshman Learning Community Peer Mentor

    May 2022 - May 2023

  • Psychology of the Workplace Teaching Assistant

    Jan 2022 - May 2023
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  Kangourou Kids Aix-en-Provence

  May 2022 - Jul 2022

  Social Media Marketing/Recruitment Intern

  -Created promotional Facebook posts that informed English speakers in the area about job opportunities and childcare solutions within the company-Translated emails, phone calls, and cultural nuances between the exclusively French-speaking team and their new English-speaking clientele

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  CEA CAPA Education Abroad

  May 2022 - Jul 2022

  Content Creator

  -Produced social and blog content documenting my experience traveling abroad-Took over company's Instagram and fielded questions from potential study abroad applicants

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  RMI

  May 2023 - Jan 2024

  -Balance a job that involves frequent collaboration with full-time employees while finishing my education -Interview colleagues based in a wide range of geographic regions, including in China, the U.K., and India -Develop the Knowledge Catalog: an internal database that profiles high-traffic RMI-developed work products to promote knowledge sharing -Interview clean energy experts and industry thought leaders to gather lessons learned and other critical information from important projects

  • Knowledge Catalog Project Coordinator

    Aug 2023 - Jan 2024

  • Knowlege Management Intern

    May 2023 - Aug 2023
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  Mind Over Major: How to Use Psychology to Thrive in College

  Jul 2023 - Dec 2023

  Podcast Host

  -Wrote and produced a four-episode podcast series-Conducted long-form on-camera interviews with guests -Worked with professional podcasting and editing equipment

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  MIND SPACE

  Aug 2023 - now

  Media Relations Manager

  -Won $10,000 as the winner of the Fall 2023 Invent2Prevent campaign competition sponsored by the U.S. Department of Homeland Security-Wrote and deployed press releases to local news publications to spread word of an initiative to bring rooms dedicated to mental health support and telehealth therapy access to college campuses -Built relationships with journalists to encourage continual press involvement with the initiative