Mark Boer

Experience

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  NEC Computers

  Jan 2000 - Apr 2002

  Sales Office Administrator & Credit Controller

  Sales Office Administrator for Dutch Sales Office:● Responsible for accounts payable● Management reporting● Processing and payment of suppliers invoices● Responsible for Stock in warehouse● Expense account Credit Controller for Dutch Sales Office:● Responsible for account receivable● Management reporting● Judging of the credit risks● Processing sales invoices and cash receipts● Releasing of Orders from Credit hold

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  Ordina Holding BV.

  Apr 2002 - Mar 2003

  Financial Analyst

  Financial Analyst:● Financial Management reporting● P&L Reporting and analysing● Preparation of annual statutory accounts● Preparation and coordination of budgets and forecast● Inter-company billing● Consolidation● SAP Implementation - AP

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  Leadtek Research, Inc.

  Apr 2003 - Dec 2003

  EMEA Financial Analyst Lead

  EMEA Financial Analyst:● Financial Management reporting● P&L Reporting and analysing● Management reporting● Controlling● Treasury● TAX● Oracle Implementation

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  HP

  Jan 2004 - Mar 2015

  PMO - EMEA Knowledge Management Consultant.● Employee Development● People management● Planning & Organization● Employee coaching & Development plan● Project Management● Communication & Reporting● Process documentation● Implementation WW processes● Training & Presentations WW Finance OrganizationAdditional:● Project management● BU Finance reporting● Expert Dispute resolution● Process design and improvements ● Setup & Trainings CoE organizations ● Mentoring program● Expert on Order to Cash process for all Organizations● EMEA Credit & Collections Reporting for Senior Management Show less PMO - EMEA Default and Recovery:Default & Recovery Reporting for Senior Management.● Risk Coverage Internal and External● Implementation WW processes● Default management. (Legal enforcement)● Bankruptcy specialist ● Communication Skills● Negotiation and conflict resolution● Business Finance & Controllership reporting.● Forecasting● People management● Project management● Implementation WW processes● Global process and tools improvements Show less

  • PMO - EMEA Knowledge Management Consultant

    Jun 2012 - Mar 2015

  • PMO - EMEA Default and Recovery

    Nov 2007 - May 2012

  • EMEA Credit Collections Analyst

    Jan 2004 - Oct 2007
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  Footlocker Europe B.V.

  Apr 2015 - Sept 2015

  Coordinator Cost Recovery

  Audit leases agreements, contracts, invoices and financial systems to identify historical cost recovery and ongoing expense reduction opportunities; Produce written claims for monies owed by 3rd parties and collect funds; Create financial entries to recognize claims and recoveries;Reconcile and track claims and recoveries; Negotiate and settle all claims as needed;Identify and assist in the implementation of process improvements for any assigned area; Assist in production of internal reporting of recoveries and savings; Participate in meetings to present and discuss recovery opportunities, results of recovery activities; Work directly with vendors, landlords and other departments to achieve department goals; Handle ad-hoc tasks as assigned. Show less

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  Wipro

  Oct 2015 - Mar 2017

  Human Resources Team Leader & Transition

  HR Team Leader - TransitionEnsure stakeholder engagement requirements are managed across the transition; Serve as a liaison between the HR Service payroll operation, HR service groups and all impacted parties including pensions ensuring that these group needs and expectations are met by the project; Take responsibility for supporting and implementing the appropriate changes to people, process and toolset, developing and delivering training and communications, and ensuring that all ongoing support procedures are documented; Work closely with the payroll process owner to ensure all compliance and governance requirements are met; Manage all service transition tasks and resources, providing timely feedback;Responsible for delivery of the work streams activities, deliverables and solutions in line with the defined scope for the project;Where applicable, work with the Head of Operational Service to assure the overall integrity and direction of the transition. Show less

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  BAT

  Apr 2017 - now

  • Responsible for a team of 3-5 professionals in overseeing global cross-system reconciliations, managing interfaces between SAP and COUPA for PO, GR, and Invoice levels.• Implemented advanced data analytics for efficient discrepancy resolution and data integrity maintenance. • Develop escalation process, ensuring timely resolution of incidents and delivering corrections for COUPA and SAP interface issues without business disruption.• Actively contributed to defining the AP agenda for simplification, automation, and best-in-class KPI delivery, resulting in year-on-year improvements in operational KPIs, including POT and E-invoicing.• Ensured strict adherence to SOX and non-SOX controls, managing discrepancies and maintaining a robust control environment.• Successfully supervised resource utilization for optimal SLA achievement, identified process improvements, and actively supported new customer migrations and system implementations.• Led and managed projects for customizing AP processes based on country-specific requirements, ensuring compliance and successful execution.• Developed leadership skills, conducted performance reviews, and contributed to the career development of all team members.• Represented the Global COUPA COE in various forums, advocating for process standardization and efficiency while meeting global requirements.• Built and maintained strong working relationships with internal and external stakeholders, including leading supplier enablement for e-invoicing. Show less Participates in internal audits to form an independent and objective view on risk management practices and the internal control environment by: Identifying significant risks in processes, projects, services, business applications. Performing appropriate audit tests over the controls identified for testing. Assessing the design, effectiveness and efficiency of internal controls. Ensures Management Action Plans for control issues fully address the root cause of the issues. Providing recommendations to improve the quality of the overall risk management and internal control practices. Promotes an awareness of risk management and control practices with BAT management Coordinate or participate in the delivery of training to Internal Audit staff to support the global delivery of audit services. Undertakes audits within the group (or its suppliers) and report findings of Internal Audits using structured tools and techniques to support the audit process; Provides audit expertise, advice and guidance and promotes an awareness of risk management and control practices with BAT management. Show less Oversee the smooth deployment of a global transformation project, ensuring that the transition methodology is adhered to and that the project objectives and benefits are realised;Manage a dedicated team of SMEs during the transition;Maintain excellent work relationships with the senior stakeholders, through a good execution of the change management strategy in place for the project;Build and maintain relationship with Finance Directors in End Markets;Execute the change management strategy;Use collaboration & influencing skills; Show less

  • Global Coupa CoE Manager

    Jan 2022 - now

  • Senior Internal Auditor

    Apr 2018 - Dec 2021

  • Order to Cash Deployment Manager

    Apr 2017 - Mar 2018