Tanja Fitzel

Experience

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  Primus Telecommunications GmbH

  Jan 2004 - Jun 2007

  ● Analyzed and monitored daily gross margin profitability for wholesale business● Negotiated and managed contracts with 20+ vendor to improve cost structure and margin streams● Prepared and implemented daily routing structure for wholesale voice business● Assisted in all bilateral minute and capacity negotiations● Maintained inventory of all fixed circuits● Reduced fixed costs relating to interconnection circuits by 20% year over year● Acquired new customers and vendors through market analysis, contract negotiations, technical implementation Show less

  • Trading Manager

    Aug 2005 - Jun 2007

  • Business Alalyst and Fault Management

    Oct 2004 - Jun 2007

  • Sales Support

    Jan 2004 - Sept 2004
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  Primus Telecommunications International

  Jul 2007 - Sept 2011

  Trading Manager

  ● Analyzed and monitored daily gross profitability to ensure a minimum of 5% margin● Managed 20+ customer relationships, ensuring stable revenue and margin streams ● Improved cost structure by xx through bilateral negotiations● Reduced fixed costs relating to interconnection circuits by 15% year over year● Acquired new customers and vendors through market analysis, contract negotiations, and technical implementation● Prepared weekly sales forecasts to determine account growth and revenue potential● Identified USA domestic opportunities by analyzing expected traffic pattern and given customer expectations Show less

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  PTGi International Carrier Services

  Oct 2011 - Feb 2013

  Senior Account Manager

  ● Improved margin growth by an average of 30% with priority customers by analyzing their quality and cost requirements● Improved cost structure by strategic planning and negotiation● Negotiated bilateral peering agreements with key accounts● Prepared account status reports, recommendations to enhance account growth and revenue potential● Responsible for achieving pre-determined quarterly and annual profitability growth for the account portfolio● Managed a bilateral portfolio of international accounts including several high profile EU and North American premiere customers Show less

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  PTGI INTERNATIONAL CARRIER SERVICES LTD

  Mar 2013 - Jul 2014

  ● Established goals and objectives for the North America region through data analysis and developed the business plan to ensure delivery of desired results● Created quarterly and yearly forecast for North American region, monitored sales tracking, and overall performance through data-analysis● Directed the North American trading activites in collaboration with the global sales leader team by forecasting requirements, analyzing variance, and intiating corrective actions to meet deadlines● Collaborated with various departments to create new business development strategies● Conducted 1-1 meetings with team members to discuss account management, and ensure all resources were made available to achieve goals/objectives Show less

  • Team Lead North America and LATAM

    Feb 2014 - Jul 2014

  • Team Lead North America

    Mar 2013 - Jan 2014
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  VODACODE

  Aug 2014 - May 2021

  Senior Director

  • Achieved 55% growth in Latin American client base through market analysis • Coordinate contractual, financial, technical, and commercial stages of new carriers end-to-end interconnection process between the responsible internal departments and new clients • Facilitate meetings with organizational departments to ensure effective communication and information exchange• Negotiate bilateral agreements to achieve cost savings and additional margin• Manage 35+ North America and Latin America based bilateral accounts (relationships)• Analyze and adjust worldwide routing structure to ensure optimal margin attainment for the company and quality assurance for customers• Support the finance department with dispute resolution, rate and invoice reconciliation• Enhance customer trust and relationships by proactively addressing potential client issues through problem solving Show less

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  Patriot Properties, Inc - Leesburg, VA

  May 2021 - now

  Community Manager