
Ryan Soo
System Engineer

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About me
Lead Specialist Group Operations at AIA Group
Education

RMIT University
2013 - 2016Bachelor of Engineering (B.Eng.) (Hons) Advanced Manufacturing and Mechatronics Engineering Second Upper (72%)Aktiviti dan Persatuan:Engineers Australia, Formula Society of Automotive Engineers, RMIT Racing Team (Suspension Systems) Engineers Without Border (EWB) Challenge 2013: Turning Biomass into Biofuel in assisting energy generation for the people in Codo, Timur Leste. Thesis Topic (Honours Year): Integrating a Proton Exchange Membrane Fuel Cell, Lithium Ion Battery and an Ultracapacitor Bank into a Hybrid fuel cell system. This was integrated onto an E-Bicycle to determine the energy efficiency between a standalone lithium ion battery system with a hybrid fuel cell system.

Wharton Online
2020 - 2020Business Foundations Specialization1. Introduction To Marketing2. Introduction To Financial Accounting
Experience

MMC-Gamuda
Nov 2014 - Jan 2015System Engineer• Analyzed PSD (Platform Screen Doors) and APG (Automatic Platform Gate) schematics and functionality before documenting into company server. • Shadowing systems manager into progression meetings between different departments. • Attended EMF, telecommunication and railway training.

Versatile Technology Pty. Ltd
Nov 2015 - Jan 2016Production Engineer• Built and tested safety gauges to conduct non-destructive testing on the enamel within a can to comply with the packaging industry standards.• Analyzing the efficiency and quality standards of each safety gauges to meet with customer specifications.• Updating electrical, mechanical, and pneumatic drawings of the safety gauges when required.

Plant Safety Solutions Pty Ltd
Jul 2017 - Nov 2017Graduate Safety Engineer• Inspect machines, equipment and working conditions in factories to ensure compliance with Australian Standards (AS) and industry standards.• Shadowing principal engineer consultant to operations and production meetings. • Preparing reports to advise organizations on ways to comply with occupational health and safety standards.

RMIT University
Jul 2017 - Nov 2017Research Assistant• Researching on pure titanium particle morphology on additive manufacturing bio-compatible bones.• Supervising final year materials engineering undergraduate students on their final year project to meet project objectives.• Assisting lecturer in course subject materials

Lumen Australia Pty Ltd
Nov 2017 - Jan 2019Manufacturing Integration Engineer• Project led an emergency assignment regarding a specialized Blind Spot system account as my first project - successfully delivered and closed the project that resulted with a profit in spite of the time constraints and limited budget; directly reported to the Board of Directors and served as the company’s technical focal point in addition to managing the deliverable of all other head of departments.• Successfully managed 10 different projects spreading across Australia, America, and Europe - managed customer deliverables within deadline whilst always maximizing company’s returns.• Appointed by Toyota Australia to consult and lead a group on next gen Blind Spot System small form factor analysis. This allowed Toyota Australia to migrate seamlessly into the next gen system and achieved their cost savings initiatives.• Successfully designed and programmed a modulated functional Electronic Control Unit [ECU] tester blueprint- recognized by the chairman and senior management as this was a milestone for the engineering workstream in significantly reducing product recalls and human error; it was later adopted as part of the company’s Standard Operating Procedures and Process Flow moving forward.• Responsible to review Design Failure Mode and Effect Analysis (DFMEA) to identify Significant Characteristics (SC) and Critical Characteristics (CC) related to manufacturing and production - represented R&D department into project budgeting meetings with group senior stakeholders to enhance project returns. Tunjukkan kurang

Can One Berhad
Sept 2019 - Sept 2022Assistant Commercial Manager• Reporting directly to the Group Managing Director on market assessment, strategic planning in penetrating and securing long term development contracts for the Food & Beverage sector in the US market - successfully secured strong customer base and 20% of US total import budget for aluminum cans for 2021.• Worked with Group Finance Controller on production cost elasticity and benchmarking - involved in pricing negotiations and finalizing the terms and agreement with regional customer – discussed on incoterms during company strategic meetings and was used to negotiate on pricing terms with customers.• Managing Coke Thailand account - developing ongoing value proposition to customers on cost savings and revenue enhancement through effective marketing strategies.• Capitalised on opportunity to lead on cost saving initiative with operations department to further enhance values for customer and streamlining our production efficiency by up to 67%. • Led the efforts to enhance effective communication to both senior management as well as key technical personnel on customer demands and expectations- implemented Project Kanban method, and Scrum meeting to enhance the dynamics of deliverables of each stakeholder as well as optimizing deliverable to clients.• Working closely with Head of Department from supply chain, operations, finance, and project planning to synergise stakeholder’s deliverables and optimize supply chain process flow by up to 50%. Tunjukkan kurang

Shopee
Sept 2022 - Jan 2023Strategic Project Management (Senior Associate)• Part of the multi-disciplinary internal consulting function for the Fashion business cluster in Shopee MY.• Due diligence of prospective new business opportunities. Designing to execution of initiatives to capture said opportunities.• Perform Data & Analytics (D&A) analysis where required to facilitate optimal outcomes across all initiatives. • Problem solving activities: Investigation and analysis, solution design, monitoring and reporting of key issues affecting the business cluster. Tunjukkan kurang

AIA
Jan 2024 - nowLead Specialist - Group Operations• Group office overlooking digital and business transformation in 18 markets across APAC region.• Focusing on Generative AI and ESG initiatives across CX and Contact Center business verticals in APAC region.• Working closely with senior management across all markets to ensure Group directions are aligned to TDA 2.0 and executed accordingly.
Licenses & Certifications

Professional Engineer (PE)
Engineers Australia
Professional Engineer (PE)
Board of Engineers MalaysiaJun 2019
Honors & Awards
- Awarded to Ryan Soo2nd Runner Up RMIT Autonomous Systems Roomba Robot Challenge. Okt 2015 Worked in a group of 5 people to program and design the system architecture of navigating the Roomba Robot through random obstacle courses to detect a colored object and return to the point of origin.
Volunteer Experience
Engineer
Issued by Engineers Without Borders Australia on Jan 2013
Associated with Ryan Soo
Languages
- enEnglish
- maMalay
- chChinese
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