Julie Hebert

Experience

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  Miscellaneous Companies

  Jan 1986 - Jan 2001

  Previous Positions

  • Technical and Business Writer• Human Resources / Information Systems Assistant• Executive / Human Resources Assistant • Word Processing Department Supervisor

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  Intertek

  Sept 2001 - Jun 2020

  Operations Manager - North America

  I have been in the Operations Manager position since April 2013 and have had two General Managers, with a complete operations overhaul beginning in August 2014. My focus has been on process review, revenue reporting, implementation of a new LMS/online learning system, research of new training products, improved interaction between teams, and a complete reorganization of our operations. My team of 7 includes key operations process, such as: training administration, travel, training coordination, materials production, and procurement. I also continue to manage the flow of information through operations, provide editing support for the team, create/edit forms and materials used for marketing, client communications, reporting, etc. I have been, and continue to be, an integral part of the rebuilding of our operations team and processes.Between 2001 and 2013, I primarily held Project Manager and Team Lead positions. My project highlights include: assessment tool development, report and materials editing, workshop accreditation, job management system implementation and support, scheduling jobs and resources, managing training programs from proposal to delivery, and building client relationships. Show less

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  Proco Services

  Jun 2020 - now

  Independent contractor - project management, editing and reporting

  Offering project and business support services to assist with project management, editing, business reporting, training coordination and customer services