Chris Lockwood

Experience

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  Walgreens

  Jan 2001 - Jan 2019

  Store Manager

  Combine extensive management, strategic thinking, and problem solving abilities to successfully coordinate the daily operations of a high-volume store. These daily responsibilities encompassed everything from relationship building and customer service management to team building, inventory control, and inter-store collaboration with other managers. Balanced these responsibilities while striving to maximize store revenue, develop a talented workforce and meet goals.Selected Accomplishments & Responsibilities■ Surpassed $6M in annual revenue and expertly managed a 40-member team of professionals across the store■ Worked proactively with pharmacists, pharmacy technicians, store associates, and management personnel■ Leveraged an analytical mindset to analyze business results on daily, monthly, and yearly bases ■ Forge ties between other store managers while making hiring recommendations and covering other needs■ Maintained a customer-focused attitude, working proactively with team members to improve service quality■ Carefully tracked survey results and reported them to the area director in a detailed spreadsheet recap■ Enhanced community outreach by successfully orchestrating community events for the store■ Fostered a well-qualified workforce by handling all hiring and terminating decisions for every store employee■ Controlled an inventory valued at $1M by utilizing superior attention to detail abilities Show less

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  Bankers Life

  Oct 2019 - now

  Licensed Insurance Agent