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Maris Priede

Telecommunication Sales Specialist

3000 followers

Latvia

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Timeline
About me
Team Manager at Atea Global Services Ltd.
Education
- Latvia University of Life Sciences and Technologies
  2018 - 2022
  Information Technologies for Sustainable Development Information Technology Bachelor's degree
Experience
- BITE Latvija
  Dec 2017 - Jul 2018
  Telecommunication Sales Specialist
  Worked as a "Telecommunication Sales Specialist" at Bite Latvia for the time that I was finishing High School and left my position when I started attending University
- Atea Global Services Ltd.
  Aug 2021 - now
  Technical support to clients all over the world - 24/7; via phone, email and web; including VIP Service Level Agreements- User administration/management (Active Directory, Microsoft Exchange)- Application support (troubleshooting, installation, configuration; SCCM)- Citrix support- Server 2008 R2, 2012 support- Network support, including 24/7 monitoring of customer servers/systems and network- Incident and problem handling and solving; Service Requests- Updating /creating documentation Show less
  - Team Manager
    Jan 2024 - now
  - Senior Service Desk Level 1 Consultant
    Nov 2022 - Jan 2024
  - Service Desk Level 1 Consultant
    Nov 2021 - Nov 2022
  - Junior Service Desk Level 1 Consultant
    Aug 2021 - Nov 2021
Licenses & Certifications
- VADĪTĀJS-DARĪTĀJS!?
  Training Lab
  Jan 2023
- ITIL® v4 Foundation
  AXELOS Global Best Practice
  Nov 2023
- Accenture IT Security Hackathon
  Accenture
  Nov 2020
- VADĪTĀJS-DARĪTĀJS 2!?
  Training Lab
  May 2023