Nrethya Ayappa

Experience

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  [24]7.ai

  May 2003 - Feb 2004

  Senior Customer Service Representative

  I was a part of the pilot batch which was responsible for the transition from MBNA UK which had customers like Ryan Air and RAC. Ryan Air and RAC are considered as one of the leading visa credit card issuers in the world today.Calling experience of 11 months, excelling in Quality, and Performance as well.Also involved in other by-processes like COPC, Monitoring, and Education.Made outbound calls on Credit Cards for a topnotch UK Companies for world's Largest Visa Credit Card issuers like Ryan Air and RAC (Royal Automobile Club). Show less

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  Oracle

  Mar 2004 - Mar 2005

  Senior Financial Analyst

  Interacting with customer in achieving payments on all Oracle products.Co-coordinated with Business Analysts and project mangers at the US Head Office in resolving issues with the generation of invoices and late payments.Interacting with internal department (Cash Management Team, Project Accounting Team) in resolving ongoing issues on misapplication of cash and wrongly billed invoices.Controlling the aging on the invoices.Controlling rollovers in the AR >60 bucket.Generation of invoices and seeing that it reaches the customer on time.Handling escalation internally and externally.Resolving invoices especially aging along with high dollar amount before quarter end.Submitting Credit Memo, dunning letter, credit hold notification and finally the legal referral packet to customers who refuse to make payment.Achieving quarterly targets.Consistent performance.Giving weekly presentation on the respective workload on the aging and dollar amount.Try to get contact details through different medias when not available in the documents.Dealing directly with government customer in getting payments. Show less

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  Industry IDS

  Sept 2005 - Jan 2009

  Sr Content Editor

  Sourcing Whitepapers for the Packaging, Water, Healthcare, Power and Environment Industry.Editing the whitepapers on our website once I receive permission from the authorsProvide Search Engine Optimization for these papersEdit Weekly Newsletters for Packaging and Water industryDesign the Demo SitesSource the Daily news for packagingCreate product catalogs

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  Roots To Wings Pre – School ( Educomp )

  Aug 2009 - Apr 2011

  Chief Learning Officer

  Key ResponsibilitiesCentre Head for the Koramangala Branch which includes Recruitment of staff for the school,Responsible for pre-school administration which includes, staff supervision, purchase of stationary consumables, accounts etc. Organizing field trips for the children, conducting developmental activities within the centre.Parent Counseling Pre school marketing for the school which includes liaison with vendors for banners, posters and handouts as well as meeting HR representatives of various corporate for tie ups with the school Show less

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  FloMont World School and Florida Montessori Center

  Dec 2014 - Mar 2018

  Counsellor/trainer/ administrator

  Primary role of counselling parents and students regarding the montessori course and managing the entire operations of the school and the training center.

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  Nemadhi - A Psychological Intervention

  Mar 2020 - now

  Founder
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  St. John's Hospital - India

  Aug 2020 - Sept 2020

  Intern

  It was an Observership program where I learnt to take MSE Observe assessments being conducted Observe various counselling skills applied Attend academic lectures

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  Kalpari Art and Mind

  Jan 2021 - May 2021

  Trainer for counseling internship program
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  Manosamvaad

  May 2021 - now

  Consulting Psychologist
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  Cloudnine Group of Hospitals

  Apr 2022 - now

  Consultant Psychologist
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  Zoechea wellbeing

  Nov 2022 - now

  Senior Psychologist

  Exciting news - I'm thrilled to announce that I've joined Zoechea Well Being as a senior psychologist! As part of this leading mental health organization, I'll be working closely with individuals, families, and groups to provide evidence-based therapy and personalized care. I'm honored to be part of this team and look forward to contributing to the growth and success of the organization. If you or someone you know could benefit from psychological services, please don't hesitate to reach out to Zoechea Well Being. Show less