Karan Rao

Experience

• 

  Tata Consultancy Services

  Dec 2009 - Aug 2012

  o Work with associates from FIRM on various client facing projects. o Understand the business requirements of clients of FIRM o Sell technology solutions to business problems. o Assume ownership to solve those problems, reduce costs and improve operational efficiency. o Delegate work, track project schedules, and ensure deliverables within agreed time and quality.o Follow the Agile development methodology for all client deliverables.Key accomplishments:- Developed IT Product strategy (technology platform, User experience, Operations & Support) - Developed a decision support/ benchmarking system to enable clients achieve enhanced operational efficiency. Show less o Set standards for application upgrades to bring business value.o Understand client requirements; Estimate and plan deliverables. o Delegate work, track project schedules, and ensure deliverables within agreed time and quality. o Ensure smooth, continued and consistent collaboration across multiple teams separated by geographies.o Follow an intense recruitment pattern to recruit polished resources for TCS-FIRM.Key accomplishments: - Reduced cost to the client by 65% by increasing team productivity; thus delivered value to money. - Reduced the product time to market by 20% due to no delivery slippage and minimum defect leakage. Show less

  • Business Technology Consultant for FIRM

    Jan 2011 - Aug 2012

  • Analyst for FIRM

    Dec 2009 - Dec 2010
• 

  NUS Business School

  Aug 2012 - Dec 2013

  MBA Student

  • GMAT score of 740; CAP of 4.2• Recipient of NUS Achiever award

• 

  IDC

  Jun 2013 - Sept 2013

  Intern - Consulting

  • Evaluated the feasibility of each of the APAC countries for setting up Data Centers. • Conducted a holistic analysis of the PESTEL factors prevalent in the countries in this region for gauging how feasible the countries are for Data Centers.

• 

  Graymatics

  Sept 2013 - Nov 2013

  Product Marketing Intern
• 

  Tata Consultancy Services

  Jan 2014 - Dec 2018

  - Digital business sales - Manufacturing business unit • Drive sales by demonstrating TCS’ thought leadership, industry expertise, cutting edge technological innovations and product offerings to CXO's of Fortune 500 Manufacturing companies in a high stress/zero error environment • Conduct interactive design thinking sessions with account executives and other relevant stakeholders to create world class content - presentations and stories, which form an integral aspect of the sales cycle- Consulting a digital strategy roadmap to a leading cement manufacturer in SEA region Show less • Ensuring existing business/account consolidation and repeat revenue generation among Clients across industries through proactive cross selling• Formulating strategy and assessing opportunities for driving growth in adoption of SAP solutions and TCS services across industries• Analysing industry trends for finding new growth opportunities for TCS across industries and geographies• Identifying strategic Clients based on existing relationships, IT Spend capability and technology/business trends applicability• Working closely with the key strategic Clients to ensure Y-o-Y growth, healthy pipeline and deal conversion Show less

  • Business Consultant - Digital Business Development

    Aug 2016 - Dec 2018

  • Business Consultant - Strategic Initiatives Group

    Jan 2014 - Jul 2016
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  CyberTech Systems and Software, Inc

  Dec 2018 - Nov 2021

  • Leading strategy, presales, sales support and marketing initiatives for the SAP Business Unit - 4X growth in 2 years• Setup world's first SAP HANA Cloud practice - seeded a captive team of high performing individuals for helping customers swiftly adopt to SAP's Database as a Service• Working directly with the CEO to define cloud-first strategy and enable customers move smoothly to cloud - Enabling enterprises drive forward their Digital Transformation exercise- Also ✓ Formulating growth strategy for the SAP BU ✓ Leading presales, sales, bid management and marketing efforts ✓ Set up a CoE for data and ERP transformation

  • Associate Director - Strategy and Transformation

    Apr 2020 - Nov 2021

  • Manager - Growth Strategy and Business Development

    Dec 2018 - Mar 2020
• 

  EY

  Nov 2021 - Sept 2023

  Manager - Business Consulting

  - Engagement manager for a mid-tier tech services firm for analysing current operational/delivery processes and providing recommendations with measurable and quantifiable outcomes- Led the delivery excellence and margin (EBITDA) improvement tracks for the largest business unit at a large tech services firm

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  EY-Parthenon

  Sept 2023 - now

  • Senior Manager

    Oct 2023 - now

  • Manager

    Sept 2023 - Oct 2023