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Fidan Azizova

Fidan Azizova

Followers of Fidan Azizova772 followers
location of Fidan AzizovaBrooklyn, New York, United States

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  • Timeline

  • About me

    Officer, Relationship Banker at Bank of America | Salesforce Administrator | 2 x Salesforce Certified | Salesforce Certified Administrator | Salesforce Certified Platform App Builder | Ranger

  • Education

    • MBA, Azerbaijan State University of Economics, Baku,Azerbaijan

      2013 - 2015
      Master of Business Administration - MBA Business Administration and Management, General

    • Baku State University, Baku, Azerbaijan

      2009 - 2013
      Bachelor's degree Mathematics

  • Experience

    • International Bank of Azerbaijan

      May 2014 - Aug 2019

      • Leading Specialist on Mortgage and Housing Loans of Customer Service Department

        Nov 2018 - Aug 2019

      • Leading Specialist on Consumer Credits Retail Credit Department

        Jun 2018 - Nov 2018

      • Specialist on Consumer Credits of Retail Credit Department

        Apr 2018 - Jun 2018

      • Specialist of Retail Credit Department

        May 2014 - Apr 2018

    • Tmobile

      May 2020 - Sept 2021
      Salesforce Administrator

      ● Administered and maintained Salesforce platform, customized it to meet business needs, and provided user support.● Developed and implemented automation processes to streamline workflows and improve efficiency.● Created reports and dashboards to visualize key business metrics and aid decision-making.

    • Bank of America

      May 2022 - now
      Relationship Banker

      ●Build and maintain strong customer relationships by understanding their financial goals and providing tailored solutions.● Analyze financial situations and recommend appropriate products and services to customers.● Process account transactions, provide account maintenance, and address customer inquiries.

  • Licenses & Certifications

    • IELTS

      IELTS NewYork IELTS Test Center
      Aug 2021

    • How to work with Interior design styles like a pro

      Udemy
      Jan 2022

    • Salesforce Certified Administrator (SCA)

      Salesforce
      Jun 2023

    • Client Management Center CMC Lighting

      Bank of America
      May 2023

    • Salesforce Certified Platform App Builder

      Salesforce
      Jun 2023

    • Learn to Code in Python 3: Programming beginner to advanced

      Udemy
      Feb 2022

  • Honors & Awards

    • Awarded to Fidan Azizova
      Bronze award - Nov 2024
    • Awarded to Fidan Azizova
      Silver Award - Mar 2023
    • Awarded to Fidan Azizova
      Bronze Award - Dec 2022 Teammate of the Month

  • Volunteer Experience

    • Teacher Assistant

      Issued by Child Care II on Feb 2022
      Child Care IIAssociated with Fidan Azizova