Dana D'Alessandro

Experience

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  Verizon Wireless

  Apr 2004 - Mar 2015

  SUMMARY Experienced Coordinator with verifiable year-over-year achievement, process improvements and productivity increases. Exceptional interpersonal skills and drive to provide the highest level of performance with experience leading large-scale projects.QUALIFICATIONS & ACHIEVMENTS• Earned leading on my performance appraisal consecutively in the past 8 years • Expert in Microsoft software including, Excel, Microsoft Office and Power Point.• Volunteered in 2007 2008, 2009, 2010, 2011 & 2012 for HopeLine for Women against Domestic Violence • First Aid Certification, CPR Certification, knowledge of Sign Language and TTYPROFESSIONAL EXPERIENCEVERIZON WIRELESS 2004 - Present Business Finance Operations Coordinator (2011- Present) Trevose, Pennsylvania • Proficient in handling National, Federal and Government contracts.• Completing work efficiently and accurately.• Experience in training new hires as well as existing employees with changes to policy and processes.• Chosen as a Subject Matter Expert to work on special projects.• Created Non Standard offer’s and plans for specific companies.• Worked with a 100% productivity and accuracyBusiness Finance Operations Coordinator (2007- 2011) • Creating, updating profiles, and handing requests to add/update discounts.• Making sure all requests are completed in a timely manner and are completed correctly. • Trained new and existing employees• Assigned Special projects• Worked with National and Government accounts• Worked with a 100% productivity and accuracyArea Operations Center Coordinator (2004-2007)• Responsibilities include working one on one with customers.• Identifying specific customer needs tailoring plans and products to meet that need. • Other responsibilities are training new hires. Show less

  • Coordinator

    Apr 2004 - Mar 2015

  • Coordinator

    Apr 2004 - Mar 2015

  • Coordinator

    Apr 2004 - Mar 2015
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  DreamLine Shower

  Oct 2016 - Nov 2018

  Administrative Assistant
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  MRA Group

  Feb 2019 - now

  • Office Administrator

    Aug 2020 - now

  • Executive Administrative Assistant

    Feb 2019 - Aug 2020