Daniel Andrews

Experience

• 

  Dominick's Finer Foods

  Jan 1983 - Jan 2003

  Store Director

  Responsible for hiring, training, scheduling, and coaching all departments within the store. Utilized cross-training methods to improve staff knowledge and maintain consistent productivity. Managed all controllable costs to maintain profitability. Maintained smooth, effective, and profitable functioning of the entire store. Ensured that customers felt safe, comfortable, and had a pleasant customer experience. Maintained inventory and managed all store assets. Implemented programs to reduce shrink and pilferage throughout the store.Select Achievements• Youngest person to ever be awarded a Store Manager position.• Consistently placed in larger stores with more volume, authority, and responsibility.• Led the store into a Top 10 ranking, out of 1,800 stores, in terms of volume and profitability.• Opened the first fresh store in Chicago and quickly increased store sales from $278K to $630K weekly.• Developed a targeted marketing strategy which included redesigning the store plan, integrating new items, and redirecting advertising efforts to focus on the store’s specific customer base.• Certified by Achieve Global as a facilitator for management development seminars.• Member of a Management Assessment team which held annual events where Store Manager candidates would be tested, observed, and evaluated on their Management potential.• Awarded the District “Manager of the Year” in 2003. Show less

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  Kennicott Brothers Company

  Jan 2003 - Jan 2017

  Held direct responsibility for all daily operations in this $17M Branch. Focused extensively on Customer Service and Finance activity. Developed, executed, and evaluated creative sales and marketing strategies. Partnered with current clients to maintain mutually beneficial relationships and established and grew relationships with new and potential customers.Select Achievements• Increased total profits by 15%+ over the span of 4 years.• Raised gross profits by 7% while cutting expenses by 2%.• Designed and facilitated “Basic Management Principles” seminars for all company Managers.• Created and implemented a “Branch Improvement” program focusing on Sales, Gross Profits, and Expense control.• Served as the Management Representative on the Company ESOP committee for 10 years.• Negotiated 6 union contracts for 3 branches that had Union representation.• Served as the President of the International Floral Distributors organization for 2 years.• Hosted and spoke at the Annual Shareholders Meeting for 7 years. Show less Collaborated with branch managers to develop and review financial plans and goals. Performed performance analysis of branch management and recommended plans for improvement. Continuously analyzed business processes and worked with branch management on improvement projects. Ensured consistent compliance with company policies and procedures throughout all branch locations. Worked to build continuity of processes throughout the branch locations. Served as a liaison between branch employees and corporate offices. Show less

  • Branch Manager

    Jan 2005 - Jan 2017

  • Director Of Operations

    Jan 2003 - Jan 2005
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  Kennicott Brothers Company

  Feb 2017 - Dec 2017

  Customer Relations Manager

  Developed and executed strategic plans to expand the customer base beyond traditional clients. Acted as the primary liaison between customers and all internal departments. Introduced and promoted company sales programs to customers. Worked directly with customers to investigate and resolve inquiries and complaints to ensure satisfaction.Select Achievements• Proactively made 200+ customer visits to monitor satisfaction and determine strategies to improve service levels.• Serviced approximately 10,000 customers with the main focus being on 5,000 customers in the Chicago Branch.• Traveled to Minneapolis and Northbrook to research and contact their customer bases.• Conducted prospecting efforts on hundreds of potential customers through email, mail, and phone efforts. Show less