Asia Davis

Experience

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  Hilton Grand Vacations

  Apr 2011 - Aug 2012

  Resort Concierge Liaison

  * Contact guests and owners on marketing package prior to arrival to inquire about guests’ needs* Build a welcome packet to assist guests throughout their stay with menus, discount cards, and attraction details* Make car rental arrangements, book dinner reservations, and prepare any birthday or anniversary surprises* Welcome and meet with guests to go over welcome packet and answer any additional questions * Act as a liaison between restaurant management and guests about menu items, specials, and live musicians* Coordinate with Sales and fellow Marketing team members to confirm and or change tour presentation date and time* Track and document all sales and pending sales of guests via Excel* Assist guests throughout their stay with reservations, attraction tickets, and directions* Inducted into The Circle of Excellence after earning over $1,000,000.00 in net sales during my first two quarters and won the ‘Integrity’ award in the first quarter Show less

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  Wyndham Vacation Ownership

  Oct 2012 - May 2016

  My role required me to train up to 20 new hires simultaneously for a five week long class, five days a week. I trained the agents to properly navigate the contact center experience. My primary responsibilities were to get agents familiarized with the company, product, and standards. In addition, I instruct them through the proper computer system navigation, soft skills, deescalation, and advising agents to be creative in seeking resolutions for our owners. I would also liaise with management weekly to advise as to the class' performance. Show less

  • New Hire Facilitator (Club Wyndham Plus)

    Jan 2014 - May 2016

  • Executive Resolution Liaison

    May 2013 - Dec 2013

  • Presidential Reserve Agent

    Mar 2013 - May 2013

  • Vacation Planning Counselor

    Oct 2012 - Mar 2013
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  Water Goddess, L.L.C.

  May 2016 - now

  Company Owner

  * Established L.L.C. company name taking important brand values and culture into consideration (Water Goddess, L.L.C. also known as: H2OGDS)* Commissioned artist to bring to life logo I desired depicting a vibrant, confident, & adventurous woman* Trademarked logo via U.S.P.T.O.* Selected company to align with to distribute garments/products* Built/designed e-Commerce (Shopify) website for company* Designed stylized garments via Photoshop for T-shirts, tank tops, & swimsuit cover-ups* Selected book bags, water bottles, and towels which would serve as peripherals to the wearable garments* Communicate with distribution company to ensure orders are sent promptly and accurately by reviewing back of the house details via the website* Building out Water Goddess' Youtube presence by editing travel footage into "slices of life"* Currently in the patenting process via U.S.P.T.O. for a one-of-a-kind swimsuit* Was selected designer featured on runway alongside brands like Lane Bryant, Eloquii, and Modcloth during Miami Curves Week in 2018* Re-certified in First Aid/C.P.R./A.E.D. and joined Sunsational Swim School to be able to be insured while training children and or adults how to swim to help those who enjoy being near the water, feel more comfortable and confident navigating in it* Created a video ad and a website to house it in order to promote the opportunity for swim lessons: ( https://asiaonthego.wixsite.com/swimwithh2ogds ) Show less

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  Top Dog Sales Center

  Aug 2020 - Nov 2021

  Sales Representative

  * Fielding and placing live calls to conduct sales on behalf of 150 Bark Busters Home Dog Training offices throughout the United States and Canada* Answering any detailed inquiries the potential clients have about the at-home training experience via remote office* Updating the Google Calendar for 150 trainers when closing bookings and or processing rescheduled appointments* Communicating with the administrative team regarding any next day bookings * Emailing the trainers directly to advise them of any specific, one off client requests or inquiries* Assisting co-workers with their sales calls when they are out of office*De-escalation when necessary and provide reassurance for clients who have had less than desirable training experiences with other training organizations* Using Balto, Microsoft Teams, and Sales Force systems to navigate scripting, process bookings, and conducting communication with management, administration, and fellow sales representatives Show less