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Sinethemba Ntuli

Sinethemba Ntuli

Computer Technician

Followers of Sinethemba Ntuli460 followers
location of Sinethemba NtuliDurban, KwaZulu-Natal, South Africa

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  • Timeline

  • About me

    Support Engineer : BTech in ICT|MCP |CCNA R&S|AZ-104 |AZ-900 |CP-900 |DP-900 |MCSA server 2016|S+ |N+|A+|HCIA Cloud Comp| Fiber Optic |ICDL

  • Education

    • Fortinet

      2021 - 2021
      NSE_2_Certification NSE_2_Certification

    • Boston College

      2021 - 2021
      CCNP ENCOR Cisco

    • Mangosuthu University Of Technology

      2015 - 2020
      CCNA routing and switching Essentials Information Technology

    • Think 360 College

      2017 - 2017
      CompTIA N+ Information Technology

      Activities and Societies: Network supports Network supports

    • Think 360 College

      2017 - 2017
      Windows 10 Information Technology

      Activities and Societies: Windows 10 configurations and administered. Windows 10 configurations and administered.

    • Thinnk 360 college

      2017 - 2017
      CompTIA A+ IT

      Activities and Societies: Computer Software and Hardware certified. Computer Software and Hardware certified.

    • Communication Connectivity Solutions

      2016 - 2016
      Structured Cable Design and Installation Information Technology

      Activities and Societies: Molex cabling installation and troubleshooting Molex cabling installation and troubleshooting

    • Tripleplay Fiber Optic Solutions

      2016 - 2016
      Fiber Optic Technician Information Technology

      Activities and Societies: Fiber Technician Fiber Technician

    • Mangosuthu University of Technology

      2013 - 2015
      Information Technology

    • Mangosuthu University Of Technology

      2013 - 2013
      ICDL Computer Certificate Information Technology

      Activities and Societies: Computer applications and files management Computer applications and files management

    • Boston College

      2019 - 2019
      Certificate ICND 1

      Activities and Societies: Cisco

    • University of South Africa/Universiteit van Suid-Afrika

      2020 - 2021
      Adv Dip in Information Resource Management COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES

    • Boston College

      -
      Microsoft Windows Server 2016 Windows server

    • Boston College

      2019 - 2019
      Certificate MCSA Windows server 2016

  • Experience

    • Thekwini City College

      Jul 2015 - Dec 2015
      Computer Technician

      OS installation, configure and maintain a system for workstationsinstall and configure network devices such switch and routerwindows server 2008 r2 configurations and managementTroubleshooting hardware failureTroubleshooting Network connection

    • Ndiza information systems

      Mar 2016 - Feb 2017
      IT Support Technician

      Diagnosis of desktop, application, networking and infrastructure issues. Responsible for the installation and maintenance of IT equipment Troubleshooting PC’s, laptops and mobile devices. Communicating and negotiating with users, other staff and suppliers. Identify and recommending improvements for E-mail applications & Web-page development. Providing 1st/2nd line support to users. Troubleshooting network problems. Providing advice on selection and purchase of IT equipment. Responsible for supporting: Windows 7, 8 and 10/ Office 2007, 2010 and 2013, Windows Server, DNS/DHCP, TCP/IP. Ensure adequate antivirus protection & solutions are maintained and updated. Show less

    • Vumela IT Services

      Mar 2017 - Oct 2021
      Field Services Engineer

      • Providing 1st & 2nd line support to users. • Updating faults on fault management systems and ensuring that SLA is met at all times. • Computer hardware installation, maintenance and support. • Software installation, maintenance and support. • Resolving printer and network issues.• Experience of supporting a wide and varied client base.• Logging calls with 3rd party suppliers.• Responsible for supporting: Windows XP/ Windows 7/Windows 8/ Windows 10/Microsoft Office 2010, 2013 and 2016, Anti-Virus products and other In-House Applications. Skills /Achievements Excellent customer facing and communication skills Working in a team and as an individual Self-motivated and driven, works well under pressure Good planning and analytical abilities Excellent problem-solving skillsPatience and perseveranceAttention to detail. Show less

    • Reflex Solutions

      Nov 2021 - now
      Support Engineer

  • Licenses & Certifications

    • CompTIA Network+

      CompTIA

    • Cisco Certified Network Associate Industrial (CCNA I)

      Cisco Networking Academy

    • International Computer Drivers License (ICDL,)

      Microsoft

    • Certified Fiber Optic Technician (CFOT)

      Community Fibre Limited

    • HCIA cloud computing

      Huawei

    • Mcsa Windows server 2016

      Microsoft

    • Microsoft Certified Solutions Associate: Windows 10

      Microsoft

    • CompTIA A+

      CompTIA