Sorin Burada

Sorin Burada

Customer Service Representative

Followers of Sorin Burada916 followers
location of Sorin BuradaBucharest, Bucharest, Romania

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  • Timeline

  • About me

    Sales Engineer at Vestas

  • Education

    • University of Craiova

      2011 - 2015
      Engineer's degree Geodetic Engineering

      Geodesy/ Topography/ Land Surveying

  • Experience

    • CGS (Computer Generated Solutions)

      Nov 2015 - Sept 2016
      Customer Service Representative

      - Managing customer accounts- Identifying fraud trends and patterns- Performing analysis and results/trending interpretation- Developing processes meant to prevent fraud identity theft, subscription fraud, online fraudand payment fraud- Working with Banking and Payment systems, Java-based structures and Citrix systems- Taking inbound calls from Sprint's customers in efforts to process orders and collect debts- Assisting with general information (questions, complaints, requests, inquiries) Show less

    • Honeywell

      Sept 2016 - Jun 2025

      Responsible for managing and developing client accounts related to PPE sales. This involves building and maintaining strong relationships with clients, understanding their specific needs and requirements, and offering suitable PPE solutions to meet those needs. Acting as the main point of contact for clients, providing product information, addressing inquiries, and offering guidance on the best PPE options based on their industry, regulations, and safety standards.Other responsibilities include providing product recommendations, preparing and presenting quotes or proposals, negotiating pricing and terms, and following up to secure sales orders, as well as collaborating closely with internal teams such as customer service, logistics, and product management to ensure a seamless sales process. Show less Working on Channel Management activities, including contracts, programs, scorecards and dashboards.Executing channel marketing plans to create awareness and drive demand for New Product Introductions.Updating and maintaining the Partner Portal database and acting as a News On Demand and Partner Portal SME. Partnering with channel partner’s marketing teams to execute strategic initiatives.Developing partner insights & analytics based on available data such as sales in, POS, inventory, and market data. Gather, maintain, analyze report data and drive gap closure activities Show less

      • Inside Sales Account Manager

        Oct 2022 - Jun 2025
      • Channel Marketing Specialist

        Jun 2020 - Oct 2022
      • SAP CRM SME

        May 2019 - Jun 2020
      • Sr Customer Service Associate

        Sept 2016 - May 2019
    • Vestas

      Jun 2025 - now
      Sales Engineer

      Managing technical and commercial aspects of wind energy projects from early screening to contract closure. Supporting bid preparation, cost analysis, and risk assessment, ensuring optimized solutions for customer requirements. Collaborating cross-functionally to deliver tailored proposals and maintain high data quality in Salesforce and SAP.

  • Licenses & Certifications