Brandy Strange

Brandy Strange

Account Specialist

Followers of Brandy Strange307 followers
location of Brandy StrangeGreater Phoenix Area

Connect with Brandy Strange to Send Message

Connect

Connect with Brandy Strange to Send Message

Connect
  • Timeline

  • About me

    Customer Service Manager - Sales Support - Business Process Improvement

  • Education

    • Western Governors University

      2015 - 2020
      Bachelor of Science - BS Business - Human Resource Management
  • Experience

    • AMBS

      Oct 2003 - May 2016
      Account Specialist

      Key Accounts contact for all major accounts. Ensured accurate account status for multiple accounts over 1M in annual revenue. Supported revenue growth goals for client account services, increasing profitability and client account expansion. Worked with strategic vendors to maximize cost savings and productivity.

    • ABB

      Sept 2016 - Sept 2018
      National Accounts Specialist

      Managed a 2.5M Account Portfolio to ensure customer engagement, executive reviews of contract fulfillment, and lifecycle extension recommendations for customers' managed assets. Asset portfolio supported data center power distribution for major data center providers across the US, including HealthCare, Banking, and Software Development companies. Responsible for customer retention on assigned accounts and ensuring contract execution throughout the term of the agreement. Work to streamline the asset management process for the National Accounts team, increasing productivity and profitable performance. Show less

    • Iron Age Designs

      Jan 2019 - Mar 2024
      Customer Service & Sales Support Manager

      Established multiple processes related to channel pricing management, lead-to-cash process, offer tracking process, and internal pricing program for custom products. Internal sales support management for the National Sales team, as well as Company Rep process management for the areas covered by rep territory agreements. Managed enterprise customer accounts to streamline pricing for production orders and ensure early engagement on a project to improve on-time delivery and customer satisfaction.

    • Mitchell Lewis & Staver

      Jun 2024 - Feb 2025
      Account Manager

      As an inside account manager, I managed a portfolio of 30+ small to mid-sized accounts, building strong relationships and driving sales growth. I took a strategic and proactive approach to customer engagement, conducting regular meetings, managing sales pipelines, and aligning solutions with customer needs. By collaborating cross-functionally with marketing, operations, finance, and supply chain teams, I ensured seamless service delivery and high customer satisfaction. With a focus on relationship management, problem-solving, and market analysis, I worked to create long-term value and drive business success. Show less

  • Licenses & Certifications