Elyssa Kenward

Elyssa Kenward

Customer Service Representative

Followers of Elyssa Kenward17 followers
location of Elyssa KenwardRomeo, Michigan, United States

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  • Timeline

  • About me

    Floor Supervisor | ServSafe Manager

  • Education

    • Colorado Technical University

      2020 - 2022
      Bachelor of Science (B.S.) Accounting
    • Colorado Technical University

      -
      Bachelor of Science - BS Accounting
  • Experience

    • Blake's Apple Orchard

      Aug 2008 - Nov 2011
      Customer Service Representative

      Addressed customers courteously using suitable methods and problem-solving skills.Assisted with mentoring new employees during and after training.Developed and maintained working knowledge of internal policies, procedures and services to appropriately address customer issues.Maintained cash accuracy by working with supervisor to correct deficiencies.

    • McDonald's

      Jun 2017 - now

      Reduced workplace safety or health hazards by enforcing work practices and procedures.Assigned, prioritized, and delegated tasks and responsibilities to departmental employees.Analyzed and resolved quality and customer service issues, then recommended improvements.Collaborated and motivated team, driving sales, and delivering exceptional customer service.Received cash for deposit, verified amounts and checked accuracy of deposit slips.

      • Floor Supervisor

        Jun 2017 - now
      • Manager

        Jun 2017 - now
    • RSC Mechanical, Inc.

      Jan 2023 - Mar 2023
      Accounts Payable Assistant

      My duties for this position included recording and verifying invoices. Unfortunately I had to leave after only a few months due to medical reasons.

  • Licenses & Certifications

    • ServSafe Manager

      McDonald's
      Jan 2024